CloudNine vs Onna

CloudNine provides cloud-based and on-premise eDiscovery software for litigation, investigations, audits, and public-records requests. CloudNine Review is web-accessible SaaS software for uploading documents and beginning review, with workflows for search, analytics, production, and privilege-log exports. It processes more than 4,800 file types and includes OCR, near-duplicate detection, email threading, language detection, and short-message thread creation. Supported data includes email, documents, messaging and social platforms, mobile-device data, computer artifacts, and cloud-service data. CloudNine LAW and Concordance provide processing, review, and production inside a client environment. Discovery Portal connects workflows among LAW, Concordance, Explore, and Review, and can transfer Explore data to Relativity without manual export and import. CloudNine states that its security program includes ISO 27001:2022 certification, 24/7 system monitoring, and independent technical reviews. Listed options include a volume-based subscription at $17.50 a month with a six-month minimum, a Basic pay-per-use plan at $35 a month with no minimum, and Advanced Services at $4,022.50 a month. The company also lists product-specific phone and email support, an Answer Center, and ticket submission.

Onna is a paid data collection and management platform for eDiscovery. It centralizes collaboration data in a searchable, defensible environment for preservation, targeted collection, searching, and export to downstream review tools. The platform advertises more than 29 no-code connectors, including Slack, Google Workspace, Microsoft 365, Zoom, Atlassian, Dropbox, Salesforce, and Zendesk, plus sources such as Teams, Box, SharePoint, Jira, GitHub, Miro, Quip, custom internal systems, and unsupported SaaS applications. Collections can run once or continuously, with most connectors pulling new or changed content automatically. Real-time indexing supports searches within minutes using custodian, channel, date, keyword, and file-type filters. In-place preservation can prevent deletion or modification while keeping an audit trail. Exports to Logikcull and Reveal retain conversation context and threading. Onna supports API, self-hosted, and web access, hybrid environments, vendor-cloud deployment, AES-256 encryption, role-based access, audit logs, and standard support.