CloudTalk AI Voice Agent vs Issabel
CloudTalk AI Voice Agent
cloudtalk.io
Issabel
issabel.comSide by side
| Figure | CloudTalk AI Voice Agent | Issabel |
|---|---|---|
| Price from | — | $8.33/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 8 | 8 |
| Spec score · Call Management system | 9.2 (#1) | 8.2 (#12) |
| Spec score · Telephony Software | 9.3 (#1) | 8.3 (#13) |
| Spec score · Call Center Software | 8.6 (#24) | 7.8 (#66) |
| Spec score · Business Phone Systems | 8.5 (#45) | 8.0 (#95) |
| Founded | 2016 | 2017 |
| Free plan | No | Yes |
| Integrations | CloudTalk lists more than 95 standard CRM, helpdesk and ATS integrations, including HubSpot, Salesforce, Pipedrive, Zendesk, Zoho, Intercom and Zapier. | Contact Center supports AI provider integrations including OpenAI, Anthropic, and Groq, plus APIs and webhooks for connecting third-party systems. |
Plans
CloudTalk AI Voice Agent
- AI Specialist$349 a month
- Custom€0.15 a month
- Starter$25 a month
- AI Receptionist (US pricing stated on page)$99 a month
- AI Voice Agents add-on$99 a month
- AI Specialist$349 a month
- AI Specialist (US pricing stated on page)$349 a month
- AI ReceptionistPrice not published
Issabel
- Issabel Network$8.33 a month
- Voice Agent License$29 a month
- Omnichannel Agent License$39 a month
- Advanced reports$20 a month
- Voice Agent License$29 a month
- Omnichannel Agent License$39 a month
- OpenAI Integration$50 a month
- 24/7 Support$250 a month
In their own words
CloudTalk AI Voice Agent
CloudTalk AI Voice Agent combines business calling with AI agents for inbound and outbound calls, with the option to hand calls to a human agent. AI Receptionist can answer frequently asked questions, route callers, collect contact details, take messages, and block spam and robocalls. AI Specialist adds identity authentication, multi-step issue resolution, payment and invoice handling, calendar synchronization, rescheduling, and call analytics. The service lists support for more than 60 languages; AI Receptionist understands more than 70 languages and accents. It integrates with systems including Salesforce, Zendesk, HubSpot, Pipedrive, and Zoho CRM, and offers an API, webhooks, workflow automation, Zapier, and Make for custom connections. CloudTalk lists browser and desktop access, along with iOS and Android apps. Pricing includes AI Receptionist at $99 a month for 200 minutes and AI Specialist at $349 a month for 1,000 minutes; a 14-day trial is listed.