Cloutly vs Goodfeedback
Cloutly
cloutly.comGoodfeedback
goodfeedback.orgSide by side
| Figure | Cloutly | Goodfeedback |
|---|---|---|
| Price from | — | €19/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Online Reputation Management Software | 8.7 (#6) | 8.8 (#3) |
| Spec score · AI Review Response Generators | 8.7 (#4) | 8.8 (#2) |
| AI responses | AI drafts replies and insights, but a person must approve and send or publish the result. | Its AI generates personalized replies to Google reviews, either automatically or with one click. |
| Integrations | Named integrations include Square, Mindbody, Zenoti, Nookal, Clover, HubSpot, Klaviyo, Mailchimp, Xero and Zapier. | The documentation identifies Google Business Profile, Tripadvisor, Trustpilot and Yelp as integrations used to sync reviews or direct customers. |
| Product | Cloutly describes itself as a customer-experience platform for service businesses that combines reviews, messaging and actionable insights. | GoodFeedback is an AI-powered review management platform for businesses of all sizes. |
| Self-hosting | Cloutly documentation describes a hosted API and hosted iframe integration, with no self-hosting option stated. | The reviewed product pages describe a hosted web service and provide no self-hosting installation option. |
| Support | The Enterprise plan includes founder-led support, according to the pricing comparison. | Support is available by email and live chat; chat hours are listed as 9 AM–6 PM PST, and Business customers are stated to have 24/7 urgent support access. |
| What it does | Cloutly is a customer-experience platform that collects, monitors and analyzes reviews for service businesses. | GoodFeedback is an AI review-management service that collects customer feedback, routes customers to review sites or private forms, analyzes sentiment, and helps businesses respond. |
Plans
Cloutly
- StarterPrice not published
- EssentialsPrice not published
- GrowthPrice not published
- EnterprisePriced on request
Goodfeedback
- Free TrialFree
- Starter€19 a month
- Professional€49 a month
- Business€129 a month
In their own words
Cloutly
Cloutly is a customer-experience platform for service businesses, available through the web and an API. It combines review requests, customer messaging and review insights. Review campaigns can send text and email requests with configurable timing and follow-ups that stop after a review arrives. Its inbox gathers customer texts, reviews and social messages, and can prepare reply drafts for review. Users can question review data and examine themes and trends by location and week. Named integrations include Square, Mindbody, Zenoti, Nookal, Clover, HubSpot, Klaviyo, Mailchimp, Xero and Zapier. The REST API is available on every plan. An MCP connector lets Claude or ChatGPT read reviews, reports and locations, with early access on Growth. Plans start at $39/mo, and a 14-day trial is offered without a credit card. SMS campaigns and inbox messages share credits, charged per 160-character segment.
Goodfeedback
Goodfeedback is an AI-powered review-management platform for businesses of different sizes. It creates branded QR codes and links that send satisfied customers to review sites while routing unhappy customers to private feedback forms. Supported sources include Google Maps, Tripadvisor, Trustpilot, Yelp, and custom links; documented syncing covers Google My Business, Tripadvisor, Trustpilot, and Yelp. AI can generate personalized Google-review replies automatically or with one click. A quality gate blocks inappropriate replies and flags suspicious patterns for manual review. The dashboard follows ratings, response rates, and review trends across locations and exports PDF reports. Monitoring alerts are available, and the service runs on the web and through an API. Plans include Starter at €19 a month, Professional at €49 a month, and Business from €129 a month, plus a seven-day trial without a credit card. Business supports up to 20 locations and 3,000 monthly AI replies.