Cloutly vs GuestRevu
Cloutly
cloutly.comGuestRevu
guestrevu.comSide by side
| Figure | Cloutly | GuestRevu |
|---|---|---|
| Price from | — | $34.99/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Online Reputation Management Software | 8.7 (#6) | 9.1 (#1) |
| AI responses | AI drafts replies and insights, but a person must approve and send or publish the result. | GuestRevu AI drafts personalized review replies that staff can edit and approve before posting. |
| Headquarters | Varsity Lakes, Queensland, Australia | LinkedIn lists the headquarters in London at Office 7, 35–37 Ludgate Hill, London EC4M 7JN. |
| Integrations | Named integrations include Square, Mindbody, Zenoti, Nookal, Clover, HubSpot, Klaviyo, Mailchimp, Xero and Zapier. | GuestRevu advertises both two-way integrations and one-way data feeds with partnered hospitality technology providers. |
| Licence | The terms grant subscription access, prohibit reverse engineering and competing products, and do not publish an open-source licence. | No open-source licence is identified in the official pages or the API Tracker profile. |
| Rating on Capterra | 5.0 out of 5 from 8 reviews | 0.0 out of 5 from 0 reviews. |
| Rating on G2 | 5.0 out of 5 from 1 review | 0 out of 5 from 0 reviews. |
| Rating on GetApp | 5.0 out of 5 from 8 verified reviews | 0.0 out of 5 from 0 reviews. |
| Self-hosting | Cloutly documentation describes a hosted API and hosted iframe integration, with no self-hosting option stated. | No self-hosting option is stated on the official product, pricing, help or privacy pages; the service is delivered through my.guestrevuapp.com. |
| Support | The Enterprise plan includes founder-led support, according to the pricing comparison. | The support team can be contacted by phone, email, or online chat. |
| What it does | Cloutly is a customer-experience platform that collects, monitors and analyzes reviews for service businesses. | GuestRevu is a SaaS platform for hospitality businesses that combines guest surveys, online reputation management and guest-feedback analytics. |
Plans
Cloutly
- StarterPrice not published
- EssentialsPrice not published
- GrowthPrice not published
- EnterprisePriced on request
In their own words
Cloutly
Cloutly is a customer-experience platform for service businesses, available through the web and an API. It combines review requests, customer messaging and review insights. Review campaigns can send text and email requests with configurable timing and follow-ups that stop after a review arrives. Its inbox gathers customer texts, reviews and social messages, and can prepare reply drafts for review. Users can question review data and examine themes and trends by location and week. Named integrations include Square, Mindbody, Zenoti, Nookal, Clover, HubSpot, Klaviyo, Mailchimp, Xero and Zapier. The REST API is available on every plan. An MCP connector lets Claude or ChatGPT read reviews, reports and locations, with early access on Growth. Plans start at $39/mo, and a 14-day trial is offered without a credit card. SMS campaigns and inbox messages share credits, charged per 160-character segment.
GuestRevu
GuestRevu provides guest feedback and online reputation management for hospitality businesses. Its web service offers customizable surveys before, during, and after a stay, with responses collected through email, QR codes, in-room tablets, or live links. The reputation product gathers reviews from more than 40 sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. AI can draft review replies for users to approve or edit, and summarize large volumes of feedback into themes and insights. GuestRevu describes one-way and two-way partner integrations for data sharing and automation; examples include Cloudbeds, Guestline Rezlynx, Mews, and StayNTouch. Its Tripadvisor integration lets guests publish reviews from a survey without logging in or being a member. Support is available by phone, email, or online chat. GuestRevu says it protects data with encryption, access controls, secure infrastructure and monitoring, and internal procedures. Its privacy policy says it primarily hosts on AWS, with its main production environment in the UK and selected supporting workloads in South Africa. The service has a free plan; CORE is $34.99 a month, billed per property.