Cloutly vs ReviewTrackers
Cloutly
cloutly.comReviewTrackers
reviewtrackers.comSide by side
| Figure | Cloutly | ReviewTrackers |
|---|---|---|
| Price from | — | $89/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Online Reputation Management Software | 8.7 (#6) | 8.6 (#11) |
| Funding | A June 27, 2022 announcement reported a A$500,000 pre-seed round led by Unify Ventures and Palm Beach Ventures. | Built In Chicago reported a $2 million venture round led by CSA Partners in June 2014. |
| Headquarters | Varsity Lakes, Queensland, Australia | ReviewTrackers is headquartered in Chicago, Illinois. |
| Integrations | Named integrations include Square, Mindbody, Zenoti, Nookal, Clover, HubSpot, Klaviyo, Mailchimp, Xero and Zapier. | Documented integrations include Google Business Profile, Facebook, Brandwatch, Hootsuite, OpenTable and Zapier. |
| Licence | The terms grant subscription access, prohibit reverse engineering and competing products, and do not publish an open-source licence. | The service and API remain ReviewTrackers intellectual property; customers receive limited use rights and may not reverse engineer or redistribute them. |
| Rating on Apple App Store | 5.0 out of 5 from 1 rating | 4.8 out of 5 from 244 ratings |
| Rating on G2 | 5.0 out of 5 from 1 review | 4.6 out of 5 from 161 reviews |
| Rating on GetApp | 5.0 out of 5 from 8 verified reviews | 4.7 out of 5 from 172 reviews |
| Security controls | Stated controls include role and location scoped permissions, account separation, SSO, rate limiting, staff access logs and vendor due diligence. | ReviewTrackers says passwords are bcrypt-hashed, payment-card numbers are not stored, and annual penetration tests plus daily security scans are performed. |
| Support | The Enterprise plan includes founder-led support, according to the pricing comparison. | The company provides a support portal and ticket filing for technical issues, with phone contacts listed for several regions. |
| What it does | Cloutly is a customer-experience platform that collects, monitors and analyzes reviews for service businesses. | ReviewTrackers is reputation and customer-review software that aggregates reviews, supports responses and review requests, and analyzes customer feedback. |
Plans
Cloutly
- StarterPrice not published
- EssentialsPrice not published
- GrowthPrice not published
- EnterprisePriced on request
ReviewTrackers
- Customizable Reputation Management Experience$89 a month
- Data OnlyPriced on request
- EssentialPriced on request
- StarterPriced on request
In their own words
Cloutly
Cloutly is a customer-experience platform for service businesses, available through the web and an API. It combines review requests, customer messaging and review insights. Review campaigns can send text and email requests with configurable timing and follow-ups that stop after a review arrives. Its inbox gathers customer texts, reviews and social messages, and can prepare reply drafts for review. Users can question review data and examine themes and trends by location and week. Named integrations include Square, Mindbody, Zenoti, Nookal, Clover, HubSpot, Klaviyo, Mailchimp, Xero and Zapier. The REST API is available on every plan. An MCP connector lets Claude or ChatGPT read reviews, reports and locations, with early access on Growth. Plans start at $39/mo, and a 14-day trial is offered without a credit card. SMS campaigns and inbox messages share credits, charged per 160-character segment.
ReviewTrackers
ReviewTrackers is a paid reputation-management service for businesses monitoring customer feedback and improving customer experiences. It gathers reviews from Google, Facebook, Yelp, Tripadvisor, Healthgrades, Vitals, and more than 100 additional sources. Businesses can request reviews by email and SMS, receive monitoring alerts, use AI response assistance, and publish review display widgets. Starter includes alerts, dashboards, review and feedback requests, review responding, and unlimited users. Essential adds experience analysis and competitor insights. Data Only combines review data from more than 100 sources for analysis in a platform chosen by the customer. Add-ons include local listings, local search rank, managed services, white label, employer brand, and App Store packages. Integrations include Google Business Profile, Apple Maps, Hootsuite, and OpenTable. The service runs on web, iOS, and Android. Pricing is on request, paid annually per location per month, with no free plan.