ClubExpress vs Keela
ClubExpress
clubexpress.com
Keela
keela.coSide by side
| Figure | ClubExpress | Keela |
|---|---|---|
| Price from | $0.30/mo | $13.67/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 10 | 30 |
| Spec score · Nonprofit CRM Software | 9.0 (#2) | 8.8 (#5) |
| Communications | Built-in communications include targeted emailings, paid text messaging, discussion forums, blogs, surveys, ad hoc forms and real-time chat. | Keela offers nonprofit email marketing, automated workflows, customizable email building, tags and segments, and texting services. |
| Integrations | The Zapier integration can send membership, donation, renewal, and event data to services such as HubSpot, Google Calendar, and Mailchimp; it is designed for incremental synchronization rather than historical migration. | Listed integrations include Aplos, Raisely, Stripe, PayPal, QuickBooks Online, Eventbrite, Mailchimp, SendGrid, Xero, Zapier, BitPay, DonorSearch, Google Calendar, Gmail, Google Analytics and Google Tag Manager. |
| Rating on Capterra | 4.2 out of 5 from 517 reviews | 4.3 out of 5 from 314 reviews. |
| Rating on G2 | 4.0 out of 5 from 247 reviews | 4.6 out of 5 from 103 reviews. |
| Rating on GetApp | 4.2 out of 5 from 517 reviews | 4.3 out of 5 from 314 reviews. |
| Security | ClubExpress says it uses nightly offsite backups, real-time database backups, salted and hashed passwords, and HTTPS with a minimum of TLS 1.2. | Keela says HTTPS encrypts data sent to its servers and that data is backed up multiple times a day. |
| Security controls | The vendor states that it uses AWS firewalls, VPN monitoring, nightly and real-time backups, salted one-way password hashing, encrypted card data, PCI Level 2 compliance, HTTPS, TLS 1.2 and TLS 1.3. | The security article states HTTPS encryption, multiple daily backups and protection from Microsoft Azure, AWS and Google Cloud security systems. |
| Support | The vendor advertises U.S.-based phone and email Customer Success support plus context-sensitive online help, webinars and tutorials. | Every plan includes unlimited email support, online training, a knowledge base, training videos, and Keela U; Premium Care adds live chat and scheduled phone support. |
| What it does | ClubExpress is an all-in-one membership platform for clubs, associations, nonprofits and other member-based groups, combining websites, member records, events, communications and payments. | Keela is cloud donor-management and fundraising CRM software for nonprofit organizations. |
Plans
ClubExpress
- 501–1000 members$0.30 a month
- 301–500 members$0.34 a month
- 201–300 members$0.38 a month
- Up to 200 members$0.42 a month
- 501-1000 Members$30 a month
- 301-500 Members$34 a month
- 201-300 Members$38 a month
- Up to 200 Members$42 a month
- Basic Setup$150, paid once
- Organizations larger than 1000 membersPriced on request
Keela
- 1001-2500 contacts — annual$243 a month
- 2501-5000 contacts — annual$316 a month
- 5001-7500 contacts — annual$379 a month
- 7501-10000+ contacts — annual$438 a month
- 1001-2500 contacts — monthly$259 a month
- 2501-5000 contacts — monthly$357 a month
- 5001-7500 contacts — monthly$420 a month
- Annual · up to 1,000 contacts$164 a year
- Up to 1000 contacts — annual$164 a month
- Monthly · up to 1,000 contacts$190 a month
In their own words
ClubExpress
ClubExpress gives clubs and associations a website, member login and database, and tools for managing membership and organization activity. Members can sign up online, select configurable membership types, and handle renewals and expirations. The platform includes more than 22 purpose-built modules, such as committees, forums, documents, photo albums, surveys, blogs, event calendars, and volunteering. Its member-focused mobile app runs on Apple iOS and Google Android, alongside web and API support. A Zapier integration can send membership, donation, renewal, and event data to services such as HubSpot, Google Calendar, and Mailchimp; it is intended for incremental synchronization rather than historical migration. Optional QuickBooks Online and QuickBooks Desktop integrations export transactions, payments, credits, fees, and customer records. ClubExpress says its servers are hosted on AWS behind a firewall, and lists nightly offsite and real-time database backups, salted and hashed passwords, and HTTPS with a minimum of TLS 1.2. It states that it is a PCI Level 2 merchant. The paid service offers a 60-day trial, limited to 10 manually entered members; credit card processing and non-member database imports are disabled during the trial.
Keela
Keela is a web-based donor management platform for nonprofits, combining contact records, fundraising, email marketing, and reporting. Fundraising tools include custom donation forms, campaign tracking, recurring-giving prompts, smart donor asks, and automatic gift acknowledgements. Donor profiles support deduplication, relationship tracking, donor scores, and pipeline management. Teams can build customizable emails and automated workflows, organize audiences with tags and segments, and use texting services. Reporting includes customizable dashboards, real-time reports, visual summaries, presentation-ready reports, and calculated KPIs. Listed integrations include Raisely, Aplos, Stripe, QuickBooks Online, PayPal, Eventbrite, Mailchimp, SendGrid, Xero, Zapier, BitPay, and DonorSearch. Plans include unlimited forms, emails, donations, and support, but pricing scales with contact count. The annual plan for up to 1,000 contacts is $164 a month; the monthly option is $190 a month. Organizations with more than 10,000 contacts are directed to request custom pricing. Premium Care, pipelines, texting, and wealth screening are additional features; Premium Care starts at $200 per month.