ClubExpress vs Neon CRM
ClubExpress
clubexpress.comNeon CRM
neonone.comSide by side
| Figure | ClubExpress | Neon CRM |
|---|---|---|
| Price from | $0.30/mo | $99/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 10 | 4 |
| Spec score · Nonprofit CRM Software | 9.0 (#2) | 8.1 (#14) |
| Communications | Built-in communications include targeted emailings, paid text messaging, discussion forums, blogs, surveys, ad hoc forms and real-time chat. | Neon CRM includes email marketing, text messaging, stewardship journeys and a donor portal. |
| Integrations | The Zapier integration can send membership, donation, renewal, and event data to services such as HubSpot, Google Calendar, and Mailchimp; it is designed for incremental synchronization rather than historical migration. | Native connections include QuickBooks, Windfall Data, Mailchimp and Eventbrite, while an open API supports custom integrations. |
| Purpose | ClubExpress provides clubs and associations with a website, member login and database, renewals, discussion forums, and other organization management features. | Neon CRM combines donor management, fundraising campaigns, payments, communications, and reporting for small and midsize nonprofits in the US and Canada. |
| Rating on G2 | 4.0 out of 5 from 247 reviews | 4.2 out of 5 from 443 reviews |
| Rating on GetApp | 4.2 out of 5 from 517 reviews | 4.3 out of 5 from 620 reviews |
| Rating on Software Advice | 4.2 out of 5 from 517 reviews | 4.3 out of 5 from 620 reviews |
| Security | ClubExpress says it uses nightly offsite backups, real-time database backups, salted and hashed passwords, and HTTPS with a minimum of TLS 1.2. | Neon One states that Neon CRM is PCI-DSS Level 1 compliant and recertifies annually; its security policy also describes encryption for data in transit and at rest. |
| Security controls | The vendor states that it uses AWS firewalls, VPN monitoring, nightly and real-time backups, salted one-way password hashing, encrypted card data, PCI Level 2 compliance, HTTPS, TLS 1.2 and TLS 1.3. | The security policy states encryption in transit and at rest, annual penetration testing, vulnerability management, incident response and vendor reviews. |
| Support | The vendor advertises U.S.-based phone and email Customer Success support plus context-sensitive online help, webinars and tutorials. | Neon CRM includes live support by phone, email, and chat, as well as a virtual support agent available 24/7. |
| What it does | ClubExpress is an all-in-one membership platform for clubs, associations, nonprofits and other member-based groups, combining websites, member records, events, communications and payments. | Neon CRM is a nonprofit CRM combining donor management, fundraising, payments, communications and reporting for small and midsize organizations. |
Plans
ClubExpress
- 501–1000 members$0.30 a month
- 301–500 members$0.34 a month
- 201–300 members$0.38 a month
- Up to 200 members$0.42 a month
- 501-1000 Members$30 a month
- 301-500 Members$34 a month
- 201-300 Members$38 a month
- Up to 200 Members$42 a month
- Basic Setup$150, paid once
- Organizations larger than 1000 membersPriced on request
Neon CRM
- Neon CRM$99 a month
- Events modulePrice not published
- Memberships modulePrice not published
- Volunteers modulePrice not published
In their own words
ClubExpress
ClubExpress gives clubs and associations a website, member login and database, and tools for managing membership and organization activity. Members can sign up online, select configurable membership types, and handle renewals and expirations. The platform includes more than 22 purpose-built modules, such as committees, forums, documents, photo albums, surveys, blogs, event calendars, and volunteering. Its member-focused mobile app runs on Apple iOS and Google Android, alongside web and API support. A Zapier integration can send membership, donation, renewal, and event data to services such as HubSpot, Google Calendar, and Mailchimp; it is intended for incremental synchronization rather than historical migration. Optional QuickBooks Online and QuickBooks Desktop integrations export transactions, payments, credits, fees, and customer records. ClubExpress says its servers are hosted on AWS behind a firewall, and lists nightly offsite and real-time database backups, salted and hashed passwords, and HTTPS with a minimum of TLS 1.2. It states that it is a PCI Level 2 merchant. The paid service offers a 60-day trial, limited to 10 manually entered members; credit card processing and non-member database imports are disabled during the trial.