ClubExpress vs TOTEM
ClubExpress
clubexpress.comTOTEM
jointotem.comSide by side
| Figure | ClubExpress | TOTEM |
|---|---|---|
| Price from | $0.30/mo | $0.08/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 10 | 2 |
| Spec score · Membership Management Software | 9.1 (#3) | 8.2 (#34) |
| Free plan | No | Yes |
| Integrations | The Zapier integration can send membership, donation, renewal, and event data to services such as HubSpot, Google Calendar, and Mailchimp; it is designed for incremental synchronization rather than historical migration. | The site names Slack, Mailchimp, and QuickBooks as examples of tools TOTEM can connect with. |
| Intended users | ClubExpress describes its service as supporting membership-based organizations, including clubs and associations, with websites, events, finances, and communications. | TOTEM describes its audience as associations, including trade groups, nonprofits, and professional associations. |
| Payments | ClubExpress handles online cards, ACH, Apple Pay, Google Pay, checks, cash, donations and Stripe-reader point-of-sale transactions. | The site lists Apple Pay, Google Pay, credit cards, and debit cards as payment methods. |
| Purpose | ClubExpress provides clubs and associations with a website, member login and database, renewals, discussion forums, and other organization management features. | TOTEM provides membership management for associations and other for-impact organizations, including online payments and member engagement tools. |
| Security | ClubExpress says it uses nightly offsite backups, real-time database backups, salted and hashed passwords, and HTTPS with a minimum of TLS 1.2. | TOTEM's privacy policy says it uses organizational and technical security measures, while noting that it cannot guarantee absolute security of internet transmissions or stored information. |
| Support | The vendor advertises U.S.-based phone and email Customer Success support plus context-sensitive online help, webinars and tutorials. | TOTEM describes human support and a helpdesk with FAQs, articles, and screencasts; the helpdesk also provides a new support ticket form. |
| Website builder | Organizations can create public and members-only pages, themed layouts, custom pages, photo pages, document libraries and online storefronts without coding. | No |
Plans
ClubExpress
- 501–1000 members$0.30 a month
- 301–500 members$0.34 a month
- 201–300 members$0.38 a month
- Up to 200 members$0.42 a month
- 501-1000 Members$30 a month
- 301-500 Members$34 a month
- 201-300 Members$38 a month
- Up to 200 Members$42 a month
- Basic Setup$150, paid once
- Organizations larger than 1000 membersPriced on request
In their own words
ClubExpress
ClubExpress gives clubs and associations a website, member login and database, and tools for managing membership and organization activity. Members can sign up online, select configurable membership types, and handle renewals and expirations. The platform includes more than 22 purpose-built modules, such as committees, forums, documents, photo albums, surveys, blogs, event calendars, and volunteering. Its member-focused mobile app runs on Apple iOS and Google Android, alongside web and API support. A Zapier integration can send membership, donation, renewal, and event data to services such as HubSpot, Google Calendar, and Mailchimp; it is intended for incremental synchronization rather than historical migration. Optional QuickBooks Online and QuickBooks Desktop integrations export transactions, payments, credits, fees, and customer records. ClubExpress says its servers are hosted on AWS behind a firewall, and lists nightly offsite and real-time database backups, salted and hashed passwords, and HTTPS with a minimum of TLS 1.2. It states that it is a PCI Level 2 merchant. The paid service offers a 60-day trial, limited to 10 manually entered members; credit card processing and non-member database imports are disabled during the trial.