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SPECIFICTION
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TOTEM

jointotem.com

From $0.08/mo Free plan Web

Spec sheet

Purpose
TOTEM provides membership management for associations and other for-impact organizations, including online payments and member engagement tools.Read 7 Oct 2026 · jointotem.com
Intended users
TOTEM describes its audience as associations, including trade groups, nonprofits, and professional associations.Read 7 Oct 2026 · jointotem.com
Free plan
YesRead 24 Sep 2026 · jointotem.com
Integrations
The site names Slack, Mailchimp, and QuickBooks as examples of tools TOTEM can connect with.Read 7 Oct 2026 · jointotem.com
Security
TOTEM's privacy policy says it uses organizational and technical security measures, while noting that it cannot guarantee absolute security of internet transmissions or stored information.Read 7 Oct 2026 · jointotem.com
Support
TOTEM describes human support and a helpdesk with FAQs, articles, and screencasts; the helpdesk also provides a new support ticket form.Read 7 Oct 2026 · jointotem.com
Headquarters
Marina del Rey, California, United StatesRead 19 Oct 2026 · jointotem.com
Automated renewals
YesRead 24 Sep 2026 · jointotem.com
Languages
Members and leaders can use Chinese, French, Japanese, Spanish, and Tagalog, and association content is automatically translated.Read 7 Oct 2026 · jointotem.com
Member communications
YesRead 24 Sep 2026 · jointotem.com
Member portal
YesRead 24 Sep 2026 · jointotem.com
Membership cards
Members can access digital membership cards with membership details through smartphone e-wallets.Read 7 Oct 2026 · jointotem.com
Multilevel organizations
TOTEM supports national, state, and local agency structures, including automatic dues apportionment.Read 7 Oct 2026 · jointotem.com
Online join and renew
YesRead 24 Sep 2026 · jointotem.com
Payment data
TOTEM's privacy policy says payment data is handled and stored by Stripe.Read 7 Oct 2026 · jointotem.com
Payments
The site lists Apple Pay, Google Pay, credit cards, and debit cards as payment methods.Read 7 Oct 2026 · jointotem.com
Recurring dues
YesRead 24 Sep 2026 · jointotem.com
Renewals
Memberships and donations can be set to renew automatically, with members able to manage the renewal process and payment method.Read 7 Oct 2026 · jointotem.com
Reporting
Association leaders can view real-time dashboard metrics, detailed reports, and exports of membership and financial activity.Read 7 Oct 2026 · jointotem.com
Signup
Associations can use customized mobile-optimized signup forms that support household memberships and optional donations in one checkout.Read 7 Oct 2026 · jointotem.com
Usage
TOTEM says more than 2,400 associations use its membership management software.Read 7 Oct 2026 · jointotem.com
Website builder
NoRead 24 Sep 2026 · jointotem.com

Plans and prices

Association online membership Free Free for associations to begin accepting online memberships Read 7 Oct 2026 · help.jointotem.com
Member convenience fee $1 a year Members pay $1/year when they join or renew; for every $20.00 in membership dues, the fee goes up $1.00; donations have a 5% fee. Membership fee covers payment processing and platform costs · 5% fee for donations Read 7 Oct 2026 · help.jointotem.com

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