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SPECIFICTION
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memberplanet vs TOTEM

memberplanet

memberplanet.com

TOTEM

jointotem.com

Side by side

FigurememberplanetTOTEM
Price from$50/mo$0.08/mo
Free planYesYes
Free trialYes—
Open source——
WebYesYes
macOSYes—
iOSYes—
AndroidYes—
APIYes—
Plans published42
Spec score · Membership Management Software9.4 (#1)8.2 (#34)
Free planYesYes
HeadquartersTorrance, California, USAMarina del Rey, California, United States
IntegrationsOfficial materials list custom data exchange with QuickBooks, FreshBooks, Sage and NesSuite for enterprise workflows.The site names Slack, Mailchimp, and QuickBooks as examples of tools TOTEM can connect with.
Intended usersThe site presents memberplanet for nonprofits, faith-based groups, associations, schools, booster clubs, and fraternal groups.TOTEM describes its audience as associations, including trade groups, nonprofits, and professional associations.
PaymentsThe platform handles dues, donations, invoices, recurring or installment payments and credit, debit or ACH transactions.The site lists Apple Pay, Google Pay, credit cards, and debit cards as payment methods.
PurposeMemberplanet combines tools for organizations to manage memberships, communicate with members, collect payments, and grow their groups.TOTEM provides membership management for associations and other for-impact organizations, including online payments and member engagement tools.
ReportingReports cover membership activity, transactions, chapters and events, and can be exported to Excel.Association leaders can view real-time dashboard metrics, detailed reports, and exports of membership and financial activity.
SecurityThe product states that payment data is transmitted using SSL and is encrypted and tokenized on its servers.TOTEM's privacy policy says it uses organizational and technical security measures, while noting that it cannot guarantee absolute security of internet transmissions or stored information.
SupportThe pricing page says all plans include support; its plan descriptions list Standard support for Essentials and Pro and Prime support for Premium.TOTEM describes human support and a helpdesk with FAQs, articles, and screencasts; the helpdesk also provides a new support ticket form.

Plans

memberplanet

  • Essentials$50 a month
  • Pro$100 a month
  • Premium$175 a month
  • BasicFree

memberplanet pricing →

TOTEM

  • Association online membershipFree
  • Member convenience fee$1 a year

TOTEM pricing →

In their own words

memberplanet

memberplanet brings membership administration, communications, payments, and event tools into one platform for organizations. It supports membership levels, organizational memberships, member databases, renewals, and customizable reporting. Groups can send tracked email newsletters, text members, run surveys and discussion boards, and share photo albums; group text messaging is available only in the United States. For fundraising and events, the platform handles dues and recurring donations, event sites and RSVPs, and payments through forms and the mobile app. It offers page content gating, custom domains, and subscription billing. Android and iOS apps can display membership cards, which can be viewed offline after first opening them. The association offering describes custom API integrations and data exchange with client databases and financial systems, while external accounting integrations are not included out of the box. Plans include support. Essentials is $50 a month, Pro is $100 a month, and Premium is $175 a month; a free plan is also listed.

Visit memberplanet.com

TOTEM

TOTEM has no write-up on Specifiction yet; its figures are above.

Visit jointotem.com