ClubOS vs Hapana

ClubOS is gym CRM and member-management software covering the journey from signup through billing. Its CRM handles lead capture, prospect engagement, sales follow-up, automated marketing, onboarding, retention, analytics, digital waivers, email, SMS, and API calls. Member Management adds scheduling, check-in, point of sale, inventory, billing, attendance, facility access, employee timeclock, and agreement management. The member app supports class booking and cancellation, equipment or spot reservations, announcements, payments, and friend referrals. A custom-branded app is available with Member Management or ClubOS ONE, which combines CRM and member-management features with single sign-on and unified profiles. ClubOS runs on web, iOS, and Android and supports multi-location operations. Integrations include Brivo, Passport, HubSpot, EGYM, Fitbit-related tools, and other services. Recurring billing and payment processing use ASF Payment Solutions.

Hapana provides gym and health-club management software for operations at one or multiple clubs. Its core tools cover class scheduling, online booking, automated billing, staff and membership management, marketing automation, reporting and point of sale. Digital waivers are included. Members can use a branded app to scan into a gym, with contactless QR-code check-in described for 24/7 access. Multi-site and franchise businesses get centralized management features. Listed integrations include ClassPass, Stripe, Zapier, Zoom, Brivo and Google Tag Manager. API access varies by plan: Premium lists read-only access, while Pro lists full read-and-write access. Plans are billed per location, with Basic focused on a single site, Premium offering multi-location support and 40-plus reports, and Pro adding 50-plus reports, central campaigns and dedicated infrastructure with data isolation. Pricing is on request; there is no free plan, but a free trial is offered.