ClubQ Restaurant CRM vs Per Diem

ClubQ Restaurant CRM combines restaurant operations with customer profiles, loyalty, marketing, and analytics for food and beverage businesses. Its POS handles orders, modifiers, and tables, while menu management can update prices, availability, and combos across channels. QR menus show images, allergens, and live availability without requiring guests to install an app. Guests can split bills equally, by item, or by a custom amount, add tips, and pay by phone. Guest profiles track visit frequency, spending patterns, favourite items, and AI-powered churn risk. Loyalty supports configurable points, tiers, and rewards; automated campaigns can send win-back, birthday, and milestone messages based on guest signals. Other listed tools include demand forecasting, staff scheduling, upsell recommendations, and menu margin and price optimization. Dashboards cover revenue, sales trends, top items, loyalty activity, and campaign results. Plans are billed monthly: Starter is $99 a month, Growth is $199 a month, and Enterprise is $399 a month per location. Each plan includes a 30-day trial without a credit card. The site states a 98% platform uptime SLA.

Per Diem is restaurant CRM and marketing software that uses customer and Square POS data to help restaurants encourage repeat business. Its customer insights track revenue, returning customers, and customers at risk of lapsing, with orders and customer records syncing automatically from Square. The platform identifies customer segments and lets merchants send a win-back offer from a customer profile without building a campaign. Marketing options include targeted SMS, push notifications, email, and in-app banners; its Olivia copilot answers sales questions and recommends campaigns based on performance and customer behavior. Per Diem also offers branded web ordering and custom iOS and Android apps for pickup, delivery, catering, and group orders. It runs on Android, iOS, and the web and supports Square Loyalty. Bundled CRM costs $49 a month and À la carte CRM costs $99 a month; each includes up to 5,000 customer profiles per location. There is no free plan. Separate SMS credits start at $50 a month, and email credits cost 1.00 USD per 1,000 emails.