Per Diem
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What it is
Per Diem is restaurant CRM and marketing software that uses customer and Square POS data to help restaurants encourage repeat business. Its customer insights track revenue, returning customers, and customers at risk of lapsing, with orders and customer records syncing automatically from Square. The platform identifies customer segments and lets merchants send a win-back offer from a customer profile without building a campaign. Marketing options include targeted SMS, push notifications, email, and in-app banners; its Olivia copilot answers sales questions and recommends campaigns based on performance and customer behavior. Per Diem also offers branded web ordering and custom iOS and Android apps for pickup, delivery, catering, and group orders. It runs on Android, iOS, and the web and supports Square Loyalty. Bundled CRM costs $49 a month and À la carte CRM costs $99 a month; each includes up to 5,000 customer profiles per location. There is no free plan. Separate SMS credits start at $50 a month, and email credits cost 1.00 USD per 1,000 emails.
Spec sheet
- Product
- Per Diem turns restaurant customer and Square POS data into insights and personalized marketing designed to drive repeat business.Read 29 Sep 2026 · tryperdiem.com
- Free plan
- NoRead 20 Sep 2026 · tryperdiem.com
- Paid from
- 49Read 20 Sep 2026 · tryperdiem.com
- Support
- The maker lists support by phone at +1 (929) 529-7018 and email at [email protected].Read 29 Sep 2026 · tryperdiem.com
- AI marketing
- Its Olivia marketing copilot answers questions about sales and recommends campaigns based on performance and customer behavior.Read 29 Sep 2026 · tryperdiem.com
- Customer insights
- Its CRM tracks revenue, returning customers, and customers at risk, with data updated automatically from Square.Read 29 Sep 2026 · tryperdiem.com
- Customer profile limit
- The Bundled and À la carte CRM plans each include up to 5,000 customer profiles per location.Read 29 Sep 2026 · tryperdiem.com
- Customer segments
- The product analyzes customer behavior to identify valuable customers, customers who may lapse, and opportunities to build loyalty.Read 29 Sep 2026 · tryperdiem.com
- Intended customers
- The maker describes the platform as built for restaurants and specifically lists coffee shops, cafes, bakeries, boba shops, and quick-service brands using Square.Read 29 Sep 2026 · tryperdiem.com
- Marketing channels
- Per Diem describes targeted SMS campaigns and offers push notifications, email, and in-app banners across its marketing products.Read 29 Sep 2026 · tryperdiem.com
- Ordering features
- Per Diem provides branded web ordering and custom iOS and Android apps with pickup, delivery, catering, and group orders.Read 29 Sep 2026 · tryperdiem.com
- Other integrations
- The maker describes partnerships and integrations with Square, DoorDash, Gamsa, and Instagram.Read 29 Sep 2026 · tryperdiem.com
- POS integration
- YesRead 20 Sep 2026 · tryperdiem.com
- Security and privacy
- Per Diem says it uses industry-standard security measures and encrypts payment information handled through its payment gateway partners.Read 29 Sep 2026 · tryperdiem.com
- Square integration
- Square data, including orders and customers, syncs automatically, and Per Diem also supports Square Loyalty.Read 29 Sep 2026 · tryperdiem.com
- Win-back offers
- Merchants can send a win-back offer directly from a customer profile without building a campaign.Read 29 Sep 2026 · tryperdiem.com
Plans and prices
Strong points and limits
Strong points
- Square orders and customer data sync automatically.
- Win-back offers can be sent from customer profiles.
- Supports SMS, push notifications, email, and in-app banners.
- Bundled CRM includes up to 5,000 profiles per location.
Limits
- There is no free plan.
- Bundled CRM costs $49 a month.
- CRM profile limits are 5,000 per location.
Who it suits
Per Diem suits restaurants using Square, including coffee shops, cafes, bakeries, boba shops, and quick-service brands. It may fit teams seeking customer segmentation, messaging, or branded ordering alongside CRM.
Verdict
Per Diem combines Square-linked customer insights with marketing and ordering tools for restaurants. Check the profile limit and the separate plan and messaging charges against your needs.
Where Specifiction places it
- Restaurant CRM Software#18 of 277.6
- Restaurant Online Ordering Software#115 of 1277.3