CMW Lab CMDB and Service Inventory vs HaloITSM
CMW Lab CMDB and Service Inventory
cmwlab.com
HaloITSM
haloitsm.comSide by side
| Figure | CMW Lab CMDB and Service Inventory | HaloITSM |
|---|---|---|
| Price from | $29.08/mo | £33/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 5 |
| Spec score · CMDB Software | 8.4 (#15) | 9.0 (#4) |
| Asset management | Asset Management provides a budget view of IT assets and supports full asset lifecycle management. | The product includes asset and configuration management with a CMDB, dependency visualisation and links between incidents, problems and configuration items. |
| Change management | The CMDB can register, schedule, authorize and implement changes while considering configuration dependencies and potential SLA impact. | Change management includes approval flows, CAB reviews, risk checks, change calendars, implementation plans, and rollback steps. |
| Headquarters | Foxboro, Massachusetts, USA | Suffolk, United Kingdom |
| Integrations | CMW Platform provides web-services API integration with systems such as Microsoft Outlook, Active Directory, Salesforce and SurveyGizmo. | Halo advertises more than 200 native integrations, including Microsoft 365, Azure AD, Entra ID, Teams, Slack, Jira, Salesforce, monitoring and discovery tools. |
| Purpose | CMW Lab CMDB and Service Inventory provides an integrated view of IT assets, technologies and services for ITSM processes. | HaloITSM provides IT service management software for handling incidents, service requests, changes, problems, assets, and reporting. |
Plans
CMW Lab CMDB and Service Inventory
- CMW Platform$349 a year
HaloITSM
- HaloITSM public-sector listing£33 a month
- All-inclusive ITSM software (G2 listing)£40 a month
- HaloITSM£66 a month
- Halo all-in-one platform£69 a month
- Halo Enterprise PackagePrice not published
In their own words
CMW Lab CMDB and Service Inventory
CMW Lab CMDB and Service Inventory has no write-up on Specifiction yet; its figures are above.
HaloITSM
HaloITSM is IT service management software for handling incidents, service requests, changes, problems, assets, and reporting. Teams can capture incidents through multiple channels, route them, track SLAs and OLAs, and manage major incidents in a dedicated console. The service catalogue supports forms, approvals, tasks, automation, and portal request tracking. Change management covers approvals, CAB reviews, risk checks, calendars, implementation plans, and rollback steps. Halo brings assets, configuration items, services, and users into a related view, with discovery and integrations for updating data. Reporting includes 1,000+ out-of-the-box reports and a no-code query builder. The platform is API-centric and offers web, iOS, Android, self-hosted, and API options. HaloITSM costs £66 a month per agent, billed annually, with all features included; end users and portal customers are free. An onboarding package is required at a bespoke cost. A 30-day trial includes all features and modules without requiring a credit card. Halo is a UK-based company founded and based in Suffolk.