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SPECIFICTION
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CMW Lab CMDB and Service Inventory

cmwlab.com

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Spec score 8.4 #15 of 39 in CMDB Software

Spec sheet

Purpose
CMW Lab CMDB and Service Inventory provides an integrated view of IT assets, technologies and services for ITSM processes.Read 1 Oct 2026 · cmwlab.com
Deployment
CMW Lab offers cloud-based SaaS and on-premise self-hosted deployment options.Read 1 Oct 2026 · cmwlab.com
Integrations
CMW Platform provides web-services API integration with systems such as Microsoft Outlook, Active Directory, Salesforce and SurveyGizmo.Read 1 Oct 2026 · cmwlab.com
Security
The platform supports Kerberos and OpenID authentication, firewalls, reverse proxies and role-based security.Read 1 Oct 2026 · kb.cmwlab.com
Support
CMW Lab provides a support request channel, product tutorials, FAQs, how-to materials and certification training options.Read 1 Oct 2026 · cmwlab.com
Headquarters
Foxboro, Massachusetts, USARead 28 Sep 2026 · cmwlab.com
Founded
2010Read 28 Sep 2026 · cmwlab.com
API standards
CMW Lab web services API complies with SOAP 1.1 and WSDL 1.1 and supports .NET 4.0 and C# development platforms.Read 1 Oct 2026 · cmwlab.com
Asset management
Asset Management provides a budget view of IT assets and supports full asset lifecycle management.Read 1 Oct 2026 · cmwlab.com
Change management
The CMDB can register, schedule, authorize and implement changes while considering configuration dependencies and potential SLA impact.Read 1 Oct 2026 · cmwlab.com
Configuration lifecycle
The product provides a federated representation of managed resources and complete configuration lifecycle management focused on service impact analysis and service quality.Read 1 Oct 2026 · cmwlab.com
Impact and SLA
The software correlates infrastructure events with customer-facing services and SLAs, provides business impact analysis, and calculates potentially incurred penalties.Read 1 Oct 2026 · cmwlab.com
Resilience
The platform supports redundant servers, data storage and processing nodes, plus additional request-processing servers for scalability.Read 1 Oct 2026 · kb.cmwlab.com
Scaling
CMW Lab says the CMDB supports small-business and enterprise implementations with unlimited data and process scaling capabilities.Read 1 Oct 2026 · cmwlab.com
Security disclosure
CMW Lab accepts vulnerability reports but does not offer a bug bounty or compensation for disclosure.Read 1 Oct 2026 · cmwlab.com
Target customers
The CMDB supports managed service providers, system integrators and telecom operators serving multiple external and internal customers.Read 1 Oct 2026 · cmwlab.com

Plans and prices

CMW Platform $349 a year per year per active user · volume discounts Read 1 Oct 2026 · cmwlab.com

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