CMW Lab CMDB and Service Inventory vs iTop
CMW Lab CMDB and Service Inventory
cmwlab.comiTop
combodo.comSide by side
| Figure | CMW Lab CMDB and Service Inventory | iTop |
|---|---|---|
| Price from | $29.08/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 6 |
| Spec score · CMDB Software | 8.4 (#15) | 8.7 (#10) |
| Spec score · Configuration Management Database | 8.4 (#13) | 8.6 (#9) |
| Founded | 2010 | 2010 |
| Headquarters | Foxboro, Massachusetts, USA | Échirolles, France |
| Integrations | CMW Platform provides web-services API integration with systems such as Microsoft Outlook, Active Directory, Salesforce and SurveyGizmo. | Built-in collectors and synchronization can connect with OCS Inventory, VMware, Microsoft Graph, Azure, vSphere and Ansible. |
| Security | The platform supports Kerberos and OpenID authentication, firewalls, reverse proxies and role-based security. | Listed security features include role-based permissions, SSO, MFA, brute-force protection, and department data silos. |
| Support | CMW Lab provides a support request channel, product tutorials, FAQs, how-to materials and certification training options. | Paid subscriptions include support, and Combodo says its support team consists of France-based engineers who help with usage, complex incidents, and migrations. |
Plans
CMW Lab CMDB and Service Inventory
- CMW Platform$349 a year
iTop
- CommunityFree
- iTop CommunityFree
- AtelierPriced on request
- ForgePriced on request
- iTop AtelierPriced on request
- iTop ForgePriced on request
In their own words
CMW Lab CMDB and Service Inventory
CMW Lab CMDB and Service Inventory has no write-up on Specifiction yet; its figures are above.
iTop
iTop is an open-source IT service management platform centered on service management and a configuration management database (CMDB). Its service catalog connects to incident, request, problem, and change processes and supports SLA calculation. Through the web portal, users can submit service requests, follow progress, and provide updates in real time. The CMDB supports configurable items, synchronization, impact analysis, audits, and asset management. Teams can change workflows, attributes, menus, and other elements using iTop Designer’s low-code graphical interface. Integration options include a REST API, webhooks, and integrations or collectors for OCS Inventory, VMware, Microsoft Graph, Azure, vSphere, and Ansible. Listed security features include role-based permissions, SSO, MFA, brute-force protection, and department data silos. Combodo describes long- and short-term release lifecycles and a documented public vulnerability-handling process. The free Community offer is listed for on-premise use; Atelier and Forge offer SaaS and on-premise availability, with different service levels.