CobrowseApp vs OnSight RVX
CobrowseApp
cobrowseapp.comOnSight RVX
hostcomm.netSide by side
| Figure | CobrowseApp | OnSight RVX |
|---|---|---|
| Price from | — | $29/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 0 | 3 |
| Spec score · Video Customer Support Software | 7.7 (#17) | 8.2 (#9) |
| Browser access | The site says it works in any browser and requires no customer download. | The customer joins through a text link in their phone browser without downloading an app, creating an account, or signing in. |
| Integrations | The site lists Salesforce, HubSpot, Zendesk, Slack, Microsoft Teams, and Segment. | The page lists Simpro, Talkdesk, Persona, and a REST API with webhooks; it says API and webhooks are on the Enterprise plan. |
| Intended users | The product is presented for customer support, customer success, onboarding, and training teams. | The page names field-service companies, HVAC, solar and heat-pump installers, social-housing and property teams, insurers, utilities, and manufacturers as users. |
| Purpose | CobrowseApp is presented as co-browsing software for customer support and customer success teams. | OnSight RVX lets an expert see through a customer’s or field worker’s phone camera in real time and guide them remotely. |
| Trial | The site advertises a free trial with no credit card required but does not state its duration. | Hostcomm says a 30-day free trial is available and also describes a free trial on a live session. |
Plans
In their own words
CobrowseApp
CobrowseApp has no write-up on Specifiction yet; its figures are above.
OnSight RVX
OnSight RVX has no write-up on Specifiction yet; its figures are above.