Blitzz Visual Remote Assistance From $19/mo 9.3 Visit OnSight RVX
hostcomm.net
Spec sheet
- Purpose
- OnSight RVX lets an expert see through a customer’s or field worker’s phone camera in real time and guide them remotely.Read 9 Oct 2026 · hostcomm.net
- Intended users
- The page names field-service companies, HVAC, solar and heat-pump installers, social-housing and property teams, insurers, utilities, and manufacturers as users.Read 9 Oct 2026 · hostcomm.net
- Trial
- Hostcomm says a 30-day free trial is available and also describes a free trial on a live session.Read 9 Oct 2026 · hostcomm.net
- Integrations
- The page lists Simpro, Talkdesk, Persona, and a REST API with webhooks; it says API and webhooks are on the Enterprise plan.Read 9 Oct 2026 · hostcomm.net
- Support
- Hostcomm says it replies to product questions within one business day and offers phone support.Read 9 Oct 2026 · hostcomm.net
- Headquarters
- Miami, Florida, USRead 28 Sep 2026 · hostcomm.net
- Founded
- 2004Read 28 Sep 2026 · hostcomm.net
- Browser access
- The customer joins through a text link in their phone browser without downloading an app, creating an account, or signing in.Read 9 Oct 2026 · hostcomm.net
- Capture and OCR
- The platform captures high-resolution stills and can extract text from meters, data plates, and serial numbers using OCR.Read 9 Oct 2026 · hostcomm.net
- Company history
- Hostcomm says OnSight remote visual assistance has been in production since 2014.Read 9 Oct 2026 · hostcomm.net
- Data security
- The page says recordings and photos are stored on AWS in the account’s region, encrypted in transit and at rest, with a retention period the customer controls.Read 9 Oct 2026 · hostcomm.net
- Live guidance
- Experts can draw, circle, point, and add text on live video, which the customer sees in real time.Read 9 Oct 2026 · hostcomm.net
- Measurement
- Its AR ruler uses the iPhone Pro LiDAR sensor for centimeter-accurate measurements, while other iPhones and Android use camera-based estimation.Read 9 Oct 2026 · hostcomm.net
- Personal data
- The page says no personal data is required to run a session.Read 9 Oct 2026 · hostcomm.net
- Reports and recordings
- RVX can record sessions and generate PDF reports with annotated screenshots, measurements, timestamps, and session notes.Read 9 Oct 2026 · hostcomm.net
- Self-survey
- Customers can complete a structured survey on their own, with AI extracting, tagging, and classifying the results.Read 9 Oct 2026 · hostcomm.net
Plans and prices
Starter $29 a month $29 per month; billed monthly 100 session minutes · 5 GB storage · all core features · standard support Read 9 Oct 2026 · hostcomm.net
Business $59 a month $59 per month; billed monthly Unlimited session minutes · 10 GB storage · priority support · detailed reporting Read 9 Oct 2026 · hostcomm.net
Enterprise $90 a month $90 per month; billed monthly Everything in Business · account manager · custom branding · API and SSO Read 9 Oct 2026 · hostcomm.net
Where Specifiction places it
- Remote Video Support Software#3 of 148.2
- Remote Visual Support Software#3 of 148.2
- Video Customer Support Software#9 of 268.2
Alternatives to OnSight RVXAll alternatives →
Blitzz Visual Remote Assistance From $19/mo 9.3 Visit 
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XMReality Remote Guidance From $35/mo 7.7 Visit