Skip to content
SPECIFICTION
Get listed

Design, Video & Audio

Best Remote Video Support Software in 2026

Remote video support software helps teams handle customer or field issues through live video, browser sessions and visual assistance. The category covers tools for support work across web, mobile, desktop and API connections.

  1. 01 Blitzz Visual Remote Assistance

    It suits contact-center and field-service teams, inspectors, auditors, and organizations conducting remote inspections.

    From $19/mo Free trial Web · Windows · macOS · iOS
    9.3 Visit Specs
  2. 02 IFS Cloud Field Service Management

    It suits businesses that manufacture, service, or manage complex assets and need to coordinate field workers, contractors, and service operations.

    Web · Windows · iOS · Android
    8.3 Visit Specs
  3. 03 OnSight RVX
    From $29/mo Free trial Web · iOS · Android
    8.2 Visit Specs
  4. 04 Natterbox
    From $82/mo Web · iOS · Android · Browser extension
    8.1 Visit Specs
  5. 05 Viewabo
    From $79/mo Free trial Web · iOS · Android
    7.9 Visit Specs
  6. 06 Visual Assistance

    Visual Assistance suits businesses needing real-time visual support for technical help, remote inspection, or customer guidance.

    From 66.67 NZD/mo Free trial Web · Windows · macOS · iOS
    7.9 Visit Specs
  7. 07 XMReality Remote Guidance

    XMReality suits teams handling technical helpdesk support, inspections, audits or remote training.

    From $35/mo Free trial Web · Windows · macOS · Linux
    7.7 Visit Specs
  8. 08 Salesforce Visual Remote Assistant
    From $50/mo Web · iOS · Android
    6.8 Visit Specs
  9. 09 GoShowMe
    Web · iOS · Android
    6.2 Visit Specs
  10. 10 Grypp VideoAssist
    Web
    5.9 Visit Specs
  11. 11 Virtually OnSite
    Web · iOS · Android
    5.7 Visit Specs
  12. 12 SupportGenie Visual Assistance
    Web
    5.5 Visit Specs
  13. 13 Virtual Support Pro
    Web
    5.5 Visit Specs
  14. 14 VSight Remote
    Web
    5.2 Visit Specs
How this list is ordered. Specifiction scores each tool on how fully its maker documents it, whether its prices are published, where the research puts it, the platforms it runs on and whether it can be tried for free (how we rank). Makers can also buy a numbered place (how Specifiction is paid for).

Before choosing, compare the platforms you need, free-plan status, paid starting price and trial terms. Check support for live video, co-browsing, annotations and session recording.

Compare Blitzz Visual Remote Assistance and IFS Cloud Field Service Management Get a place on this list

More in Design, Video & AudioThe whole topic →