Blitzz Visual Remote Assistance From $19/mo 9.3 Visit Natterbox
natterbox.com
Spec sheet
- Product
- Natterbox is a cloud contact center and business communications platform managed directly within Salesforce.Read 1 Oct 2026 · natterbox.com
- Free plan
- NoRead 21 Sep 2026 · natterbox.com
- Paid from
- 82Read 21 Sep 2026 · natterbox.com
- Support
- The Pro and Premium pricing bundles include 24/7 support.Read 1 Oct 2026 · natterbox.com
- Headquarters
- London, UKRead 28 Sep 2026 · natterbox.com
- Founded
- 2009Read 28 Sep 2026 · natterbox.com
- AI channels
- Natterbox AI Assistants operate across voice, SMS, and WhatsApp with 24/7/365 support.Read 1 Oct 2026 · natterbox.com
- AI setup
- AI Assistants can be launched using existing website content, PDFs, or a knowledge base.Read 1 Oct 2026 · natterbox.com
- Availability
- Natterbox states that its services run across three independent Availability Zones in each of six regions.Read 1 Oct 2026 · natterbox.com
- Browser limitation
- The Natterbox Webphone uses WebRTC, which is not supported on mobile device browsers such as Android or iOS.Read 1 Oct 2026 · docs.natterbox.com
- Device access
- Users can make calls using a mobile device, web browser, or Microsoft Teams while call data is logged in Salesforce.Read 1 Oct 2026 · natterbox.com
- Encryption
- Natterbox states that recording files are encrypted with 256-bit AES encryption keys.Read 1 Oct 2026 · docs.natterbox.com
- Human escalation
- AI Assistants pass the full transcript and conversation context to human agents when escalation is needed.Read 1 Oct 2026 · natterbox.com
- Microsoft Teams
- The Microsoft Teams connector logs Teams call data, wrap-ups, and notes automatically in Salesforce.Read 1 Oct 2026 · natterbox.com
- Mobile requirements
- Freedom Mobile requires iOS 17.4 or above on iPhones or Android 8 (API 26) or above.Read 1 Oct 2026 · docs.natterbox.com
- Outbound dialer
- YesRead 21 Sep 2026 · natterbox.com
- Salesforce integration
- Natterbox supports Salesforce Sales Cloud, Service Cloud, and Industry Cloud environments.Read 1 Oct 2026 · natterbox.com
- Security compliance
- Natterbox states that its infrastructure is ISO 27001 certified, GDPR compliant, and PCI DSS compliant.Read 1 Oct 2026 · natterbox.com
Plans and prices
Pro $82 a month per user per month Natterbox Platform · Voice Channel Package · IVR, Auto-attendant, & Hunt Groups · Call Recording · Salesforce Integration · 24/7 Support Read 1 Oct 2026 · natterbox.com
Premium $146 a month per user per month Everything in Pro · SMS and WhatsApp · Shared Inbox · Skills-Based Routing · Local Presence Dialing · Post-Call CSAT Surveys Read 1 Oct 2026 · natterbox.com
Enterprise Priced on request custom pricing upon request Everything in Premium · AI Advisor · AI Assistants · AI Agents · Priority Customer Support · Dedicated Success Manager Read 1 Oct 2026 · natterbox.com
Where Specifiction places it
- Remote Video Support Software#4 of 148.1
- Call Center Software#50 of 1228.1
- Business Phone Systems#75 of 1678.2
- Contact Center Software#21 of 387.9
- Call Management system#19 of 308.0
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