Blitzz Visual Remote Assistance From $19/mo 9.3 Visit Viewabo
viewabo.com
Spec sheet
- Purpose
- Viewabo lets support teams see a customer's smartphone camera feed in real time to diagnose and resolve issues remotely.Read 8 Oct 2026 · viewabo.com
- Intended users
- Viewabo describes its intended users as teams supporting physical products, including hardware, industrial equipment, medical and life science, appliances, HVAC, plumbing, electrical, and solar businesses.Read 8 Oct 2026 · viewabo.com
- Trial
- The free trial lasts 14 days and includes 10 sessions, requires no credit card, and restricts trial SMS links to the phone number verified at signup.Read 8 Oct 2026 · viewabo.com
- Security
- Viewabo says customer data is isolated in a multi-tenant cloud environment and encrypted at rest and in transit, with role-based and least-privilege access controls.Read 8 Oct 2026 · viewabo.com
- Support
- Viewabo provides a Help Center with setup guidance, troubleshooting, session tools, recording and sharing instructions, and plan and billing information.Read 8 Oct 2026 · support.viewabo.com
- How it works
- The support team sends a browser link and the customer grants camera access to start a live session without downloading an app or creating an account.Read 8 Oct 2026 · viewabo.com
- Integrations and messaging
- Session links can be sent by SMS or email from Viewabo, or copied into messaging platforms such as WhatsApp.Read 8 Oct 2026 · viewabo.com
- Recordings
- Sessions are automatically recorded, and recordings can be shared through permissioned links with optional password protection and expiry dates.Read 8 Oct 2026 · support.viewabo.com
- Region limit
- Viewabo says it operates in most regions but may not work reliably in mainland China because of local regulatory and network restrictions.Read 8 Oct 2026 · viewabo.com
- Retention limit
- Recordings are retained for 90, 180, or 365 days on Starter, Growth, or Scale, respectively, then permanently purged.Read 8 Oct 2026 · support.viewabo.com
- Security practices
- Viewabo says it conducts production vulnerability scanning and penetration testing and aligns software development with OWASP Top 10 recommendations.Read 8 Oct 2026 · viewabo.com
- Session pricing
- A session is counted when a live video connection starts, regardless of call length, and each plan's session allowance resets monthly.Read 8 Oct 2026 · viewabo.com
- Session tools
- Agents can use a shared cursor, pause the video, take snapshots, draw rectangular annotations, and enable audio.Read 8 Oct 2026 · support.viewabo.com
- Supported devices
- Customers need an iPhone with iOS 11 or later using Safari, or Android 5.0 or later using Chrome; agents need a desktop running the latest Chrome or Microsoft Edge.Read 8 Oct 2026 · viewabo.com
Plans and prices
Starter $79 a month annually at $948/yr; $99 billed monthly 50 sessions per month · 90 days recording retention · $3.00 per session overage · unlimited seats Read 8 Oct 2026 · viewabo.com
Growth $199 a month annually at $2,388/yr; $249 billed monthly 150 sessions per month · 180 days recording retention · $2.50 per session overage · unlimited seats Read 8 Oct 2026 · viewabo.com
Scale $399 a month annually at $4,788/yr; $499 billed monthly 500 sessions per month · 365 days recording retention · $2.00 per session overage · unlimited seats Read 8 Oct 2026 · viewabo.com
Where Specifiction places it
- Remote Video Support Software#5 of 147.9
- Video Customer Support Software#18 of 267.7
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