OnSight RVX vs Viewabo
OnSight RVX
hostcomm.netViewabo
viewabo.comSide by side
| Figure | OnSight RVX | Viewabo |
|---|---|---|
| Price from | $29/mo | $79/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Remote Video Support Software | 8.2 (#3) | 7.9 (#5) |
| Spec score · Video Customer Support Software | 8.2 (#9) | 7.7 (#18) |
| Intended users | The page names field-service companies, HVAC, solar and heat-pump installers, social-housing and property teams, insurers, utilities, and manufacturers as users. | Viewabo describes its intended users as teams supporting physical products, including hardware, industrial equipment, medical and life science, appliances, HVAC, plumbing, electrical, and solar businesses. |
| Purpose | OnSight RVX lets an expert see through a customer’s or field worker’s phone camera in real time and guide them remotely. | Viewabo lets support teams see a customer's smartphone camera feed in real time to diagnose and resolve issues remotely. |
| Support | Hostcomm says it replies to product questions within one business day and offers phone support. | Viewabo provides a Help Center with setup guidance, troubleshooting, session tools, recording and sharing instructions, and plan and billing information. |
| Trial | Hostcomm says a 30-day free trial is available and also describes a free trial on a live session. | The free trial lasts 14 days and includes 10 sessions, requires no credit card, and restricts trial SMS links to the phone number verified at signup. |
Plans
In their own words
OnSight RVX
OnSight RVX has no write-up on Specifiction yet; its figures are above.