Cogniveon Healthcare CRM vs eCareCRM
Cogniveon Healthcare CRM
cogniveon.com
eCareCRM
ecarecrm.comSide by side
| Figure | Cogniveon Healthcare CRM | eCareCRM |
|---|---|---|
| Price from | — | $499/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 0 | 3 |
| Spec score · Healthcare CRM Software | 7.3 (#17) | 8.3 (#7) |
| Headquarters | 1309 Coffeen Ave, Suite 1200, Sheridan, WY 82801, United States | Peachtree Corners, Georgia, United States |
| Security | Cogniveon says it is designed and operated to support HIPAA-compliant healthcare workflows and is hosted in a HIPAA-compliant server environment with administrative, physical, and technical safeguards. | The security page states that eCareCRM uses AES-256 encryption at rest, TLS 1.3 in transit, role-based access controls, and multi-factor authentication for admin roles. |
Plans
In their own words
Cogniveon Healthcare CRM
Cogniveon Healthcare CRM has no write-up on Specifiction yet; its figures are above.
eCareCRM
eCareCRM is a healthcare CRM for coordinating patient engagement, referrals, intake, communications, scheduling, and operational workflows. It gathers inquiries from forms, calls, chats, referrals, and campaigns, then routes them by team, location, or specialty. A shared communication timeline brings together SMS, email, voice, web chat, and voicemail. Automated patient journeys can support recalls, appointment preparation, post-visit follow-ups, and re-engagement. The platform also automates review requests, sends negative feedback privately for routing, and monitors ratings. Its analytics cover acquisition, campaign return, acquisition costs, intake drop-offs, and provider or location performance. Listed integrations include Epic, athenahealth, MEDITECH, Salesforce, and Zoho CRM, with real-time HL7 and FHIR connections. eCareCRM supports Android, iOS, web, and API access. Starter costs $499 a month and Growth costs $1,499 a month; Enterprise pricing is custom-quoted. Pricing is also available on request. A 30-day trial includes full platform access and requires no credit card.