Cogsdale CSM Utility Billing vs VIP Utility Billing
Cogsdale CSM Utility Billing
cogsdale.comVIP Utility Billing
mysoftwaresolutions.comSide by side
| Figure | Cogsdale CSM Utility Billing | VIP Utility Billing |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 2 | 0 |
| Spec score · Utility Billing Software | 8.3 (#4) | 6.9 (#21) |
| Customer portal | The Customer Engagement Portal offers bill history, statements, online payments, wallets, pay-by-text, usage charts, CSV downloads and meter-reading submission. | The VIP Web Portal supports online bill presentation, emailed bill notices, web payments, and email or text notifications. |
| Headquarters | Ottawa, Ontario, Canada | Dayton, Ohio, United States |
| Integrations | Cogsdale says it uses web services for automated integrations and identifies AMI, MDM, mobile apps, IVR, permits, and city management as complementary solution areas. | The vendor says VIP Utility Billing integrates with VIP Accounting, VIP Budgeting & Analytics, payment platforms, and metering systems; external integrations depend on the system and typically use import/export or direct APIs with partners. |
| Payment security | Cogsdale describes its payment processing capabilities as PCI-compliant and says standard real-time APIs support integration with payment channels. | The vendor states that its VIP Web Portal is PCI compliant. |
| Purpose | Cogsdale CSM provides convergent billing for utility services including electric, water, wastewater, sewer, gas, refuse, internet, telephone and cable. | VIP Utility Billing is cloud-based billing software for local governments, rural water systems, and other utility agencies, including providers of water, electricity, sewer, or sanitation. |
| Support | Cogsdale offers functional and technical support services, and describes its support staff as experienced with mission-critical high-availability systems. | The vendor says its utility billing support and implementation team resolves most service requests in under four hours on average. |
Plans
Cogsdale CSM Utility Billing
- BasicPriced on request
- Cogsdale CSM Utility BillingPriced on request
In their own words
Cogsdale CSM Utility Billing
Cogsdale CSM Utility Billing provides convergent billing for utility services, including electric, water, wastewater, sewer, gas, refuse, internet, telephone and cable. It supports flexible rates, unlimited routes, multiple billing plans and bills that combine services. Customer service tools bring together customer and premise information, activity history, payment arrangements, reports and document management. Payment channels include customer portals, IVR, kiosks and pay by text, with processing partnerships including InvoiceCloud and Paymentus. Collections cover overdue and delinquent payments, arrangements and extensions, agency exports, and bad debt or write-offs. The system can send bills and collection or payment-arrangement notices by email, SMS and electronic copies. Its MeterSense add-on works with leading AMI systems to manage and interpret smart meter data. Cogsdale describes a RESTful API using tokenized security and JSON, and offers managed cloud hosting with a stated 99.9%+ uptime guarantee. Listed platforms are Android and iOS. Pricing is on request.
VIP Utility Billing
VIP Utility Billing has no write-up on Specifiction yet; its figures are above.