| Price from | — | $2,500/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 1 | 3 |
| Spec score · Customer Lifetime Value Software | 7.9 (#11) | 7.4 (#26) |
| Implementation | A Cohora article says the platform can typically be integrated in one to two weeks and operates alongside the existing customer experience. | Lucidly says its integrations are read-only by default and that initial insights arrive in under two weeks. |
| Integrations | The FAQ says Cohora integrates directly with Shopify, Klaviyo, ESPs, CDPs, and other marketing-stack tools. | The product page lists Salesforce, HubSpot, Mixpanel, Amplitude, Segment, Pendo, Snowflake, Redshift, BigQuery, Databricks, Stripe, Recurly, Slack, Zendesk, Intercom, Freshdesk, Fivetran, Airbyte, Jira, and Asana. |
| Privacy | Cohora’s privacy notice says it does not process sensitive personal information and may share information with contracted service providers for specified services. | Lucidly says customer data is not used to train third-party foundation models and describes its data handling as GDPR- and CCPA-aligned. |
| Support | The FAQ says most brands are live within a few weeks and that Cohora’s team helps with integrations, segmentation, and campaign design. | The Growth Platform includes named onboarding and success support; Enterprise includes dedicated success and technical support with an SLA. |
| What it does | Cohora describes itself as a customer intelligence and retention platform that helps ecommerce brands use first-party and zero-party data to improve engagement, retention, and repeat revenue. | Lucidly connects product, billing, support, CRM, and customer conversation signals to detect churn and expansion opportunities and coordinate interventions. |
