Collabware CLM vs Feith Agency ERM

Collabware CLM manages the lifecycle of electronic, email, and physical records within SharePoint. It combines case management, search, workflow, and records management for organisations handling content through retention and disposition. Administrators can configure rules to classify electronic content and cases, set retention, and manage disposition across SharePoint. The product also tracks physical-record inventory and storage, with circulation handled through open or request-based processes. Advanced metadata queries help users locate records, and legal holds protect held content from modification. Users can build lifecycle workflows and generate dynamic audit reports in Excel format. CLM runs within existing SharePoint infrastructure and supports multiple farms through the Service Application model. It integrates natively with SharePoint 2013, 2016, and 2019, and includes documented in-process and web service APIs. The vendor identifies CLM as DoD 5015.2 certified and says it adds a security layer over SharePoint safeguards. Pricing is $192 a year, billed annually, with a minimum purchase of 100 users; volume discounts are available. Unlimited support is included, with tickets submitted by email or through the account-required Help Center.

Feith Agency ERM, also identified as RMA iQ, is a records-management platform for federal civilian, defense, and Intelligence Community programs. It captures records from Microsoft 365, Google Workspace, file shares, paper, email, and Teams, then uses Record Insight to apply retention schedules and flag PII, CUI, and classified content. Feith states that Record Insight achieved 98%+ categorization accuracy in live testing. Automatic disposition schedules can be suspended by legal or FOIA holds, and each disposition receives certification. An append-only, cryptographically verifiable audit log records capture, classification, and disposition events. Native connectors cover Microsoft and Google services, Box, Salesforce, ServiceNow, Oracle, SQL Server, and SAP, while an open REST API supports custom sources. RMA iQ runs on premises, in an agency cloud, or Feith’s FedRAMP cloud, including air-gapped deployments. Listed compliance references include FedRAMP Moderate, FISMA High, NIST 800-53, FIPS 140-3, STIG hardening, and NARA UERM alignment. Pricing is customized and available on request; there is no free plan.