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Feith Agency ERM

feith.com

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Spec score 8.1 #3 of 22 in Records Management Software

What it is

Feith Agency ERM, also identified as RMA iQ, is a records-management platform for federal civilian, defense, and Intelligence Community programs. It captures records from Microsoft 365, Google Workspace, file shares, paper, email, and Teams, then uses Record Insight to apply retention schedules and flag PII, CUI, and classified content. Feith states that Record Insight achieved 98%+ categorization accuracy in live testing. Automatic disposition schedules can be suspended by legal or FOIA holds, and each disposition receives certification. An append-only, cryptographically verifiable audit log records capture, classification, and disposition events. Native connectors cover Microsoft and Google services, Box, Salesforce, ServiceNow, Oracle, SQL Server, and SAP, while an open REST API supports custom sources. RMA iQ runs on premises, in an agency cloud, or Feith’s FedRAMP cloud, including air-gapped deployments. Listed compliance references include FedRAMP Moderate, FISMA High, NIST 800-53, FIPS 140-3, STIG hardening, and NARA UERM alignment. Pricing is customized and available on request; there is no free plan.

Spec sheet

What it does
RMA iQ captures, classifies, governs, retains and disposes of federal records with an auditable lifecycle.Read 15 Oct 2026 · feith.com
Deployment
Feith offers FedRAMP cloud, agency cloud, on-premises and classified or air-gapped deployment options.Read 15 Oct 2026 · feith.com
API
Feith advertises one open REST API for custom source systems and a Records API spanning systems such as SharePoint, Box, ServiceNow and SAP.Read 15 Oct 2026 · feith.com
Integrations
Listed connectors include Microsoft 365, SharePoint, Teams, Outlook/Exchange, Google Workspace, Gmail, Google Drive, Box, network shares, SMS/chat, Salesforce, ServiceNow, Oracle, SQL Server and SAP.Read 15 Oct 2026 · feith.com
Compliance
Feith lists FedRAMP Moderate authorization, FISMA High operation, NIST 800-53, FIPS 140-3, STIG hardening, and NARA UERM alignment.Read 30 Sep 2026 · feith.com
Headquarters
The company lists 425 Maryland Drive, Fort Washington, Pennsylvania 19034 as its headquarters.Read 15 Oct 2026 · feith.com
Founded
Feith Systems was founded in 1979 by Don Feith.Read 15 Oct 2026 · feith.com
Access controls
Role- and attribute-based access controls can use clearance, document attributes and sensitivity markings.Read 15 Oct 2026 · feith.com
Accuracy
Feith states that Record Insight achieved 98%+ categorization accuracy in live testing.Read 30 Sep 2026 · feith.com
AI accuracy claim
Feith states that Record Insight achieved more than 98% categorization accuracy in live testing.Read 15 Oct 2026 · feith.com
AI classification
Record Insight applies retention schedules and flags PII, CUI, and classified content.Read 30 Sep 2026 · feith.com
Audit trail
Every capture, classification and disposition event is stored in an append-only, cryptographically verifiable audit log.Read 15 Oct 2026 · feith.com
Capture sources
The platform accepts records from Microsoft 365, Google Workspace, file shares, email, Teams and paper.Read 15 Oct 2026 · feith.com
Classification
Record Insight applies agency schedules and records a confidence score and reasoning for each classification decision.Read 15 Oct 2026 · feith.com
Classified workloads
The company states that deployments can support classified environments up to DoD Impact Level 7 and TS/SCI.Read 15 Oct 2026 · feith.com
Company legal name
The company identifies itself as Feith Systems and Software, Inc.Read 15 Oct 2026 · feith.com
Company ownership
LinkedIn describes Feith Systems as privately held with 51–200 employees.Read 15 Oct 2026 · il.linkedin.com
Core function
RMA iQ captures records from any system, classifies them with audit-grade AI, and disposes of them with proof.Read 30 Sep 2026 · feith.com
Disposition
Disposition is approval-controlled, logged and capable of producing NARA transfer packages.Read 15 Oct 2026 · fbcinc.com
Documentation
BYU-Idaho publishes Feith Control Panel, FDD, Web FDD, Forms iQ, Quick Integrator and Workflow iQ user guides.Read 15 Oct 2026 · byui.edu
FedRAMP status
The FedRAMP Marketplace lists RMA iQ as FedRAMP Certified since May 8, 2025, with one authorization.Read 15 Oct 2026 · fedramp.gov
In-boundary AI
Feith states that its AI runs inside the customer's authorization boundary and that document content does not leave it.Read 15 Oct 2026 · feith.com
Independent deployment evidence
The Library of Congress announced that RMA iQ achieved an AWS Authority to Operate and entered production on October 1, 2021.Read 15 Oct 2026 · feith.com
Independent product use
A U.S. Department of Veterans Affairs report says documents were downloaded into the agency's Feith Document Database.Read 15 Oct 2026 · benefits.va.gov
Licence
A government procurement license describes Feith software and documentation as proprietary, with restrictions on copying, modification and reverse engineering.Read 15 Oct 2026 · govtribe.com
Limit: pricing transparency
Feith publishes no numeric price and requires prospective customers to submit organization and product information for a customized quote.Read 15 Oct 2026 · feith.com
Limit: workplace criticism
An Indeed reviewer described management and workplace culture negatively and rated the employer one out of five.Read 15 Oct 2026 · indeed.com
Local installation
The Feith Control Panel can be installed on a local computer, while Web FDD provides browser access without the client installed.Read 15 Oct 2026 · byui.edu
Praise: workplace reviewers
Indeed employee reviews repeatedly praise Feith's helpful team environment, flexibility and opportunities to work on changing government and pharmaceutical projects.Read 15 Oct 2026 · indeed.com
Rating on G2
0.0 out of 5 from 0 reviews; G2 says there are not enough reviews to provide buying insight.Read 15 Oct 2026 · g2.com
Record sources
It pulls records from Microsoft 365, Google Workspace, file shares, paper, email, and Teams.Read 30 Sep 2026 · feith.com
Retention
Retention schedules run automatically and legal or FOIA holds suspend them.Read 15 Oct 2026 · feith.com
Scale
Feith reports more than 60 federal agencies on the platform and billions of records under management across deployments.Read 30 Sep 2026 · feith.com
Search
The repository supports full-text and metadata search, faceted filters, saved views and permission-scoped results.Read 15 Oct 2026 · feith.com
Security reporting
Feith's vulnerability policy says it acknowledges vulnerability reports within three business days.Read 30 Sep 2026 · feith.com
Security standards
Feith lists FedRAMP Moderate, FISMA, NIST 800-53, STIG, CMMC Level 2, FIPS 140-3 and DoDM 8180.01 alignment or validation.Read 15 Oct 2026 · feith.com
Single tenancy
Feith says the document repository is single-tenant in every deployment.Read 15 Oct 2026 · feith.com
Target users
Feith positions the platform for federal civilian, defense, and Intelligence Community records programs.Read 30 Sep 2026 · feith.com
Training
Feith offers ongoing online Records Management University short courses with CPE credits.Read 30 Sep 2026 · feith.com
Versioning
Each document change creates an immutable version and earlier versions remain retrievable.Read 15 Oct 2026 · feith.com

Plans and prices

Feith Agency ERM (RMA iQ) Priced on request customized quote pricing scoped to environment and goals · no obligation Read 30 Sep 2026 · feith.com
Feith Platform / RMA iQ Priced on request custom quote pricing scoped to environment and goals · no obligation Read 15 Oct 2026 · feith.com

Every Feith Agency ERM plan and price →

Strong points and limits

Strong points

  • Captures records from major business and collaboration systems
  • AI-assisted classification applies retention schedules and flags sensitive content
  • Automatic schedules, holds, and certified disposition
  • Cryptographically verifiable append-only audit log
  • Supports on-premises, cloud, and air-gapped deployment

Limits

  • Pricing is available only on request
  • No free plan
  • Focused on government records programs

Who it suits

It suits government records programs needing retention rules, legal holds, audited disposition, and controlled deployment. Feith specifically targets federal civilian, defense, and Intelligence Community organizations.

Verdict

Feith Agency ERM combines broad capture, AI-assisted classification, retention controls, and certified disposition for government records operations. Its deployment choices and listed compliance alignments support controlled environments, while pricing requires a customized quote.

Where Specifiction places it

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