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ELO eRecords

elo.com

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Spec score 8.4 #2 of 22 in Records Management Software

What it is

ELO eRecords manages digital documents, files, and cases, including email associated with a case. Search tools help users locate records and related information. Workflows support signing, reminders, and collaboration between departments organized around a department or case. A feed allows comments, posts, and subscriptions for records, files, and cases. Dashboards include reminders and deadline functions, while automatic reports present structured information in different views. Permissions and access rights protect confidential data, which is retained according to legal retention periods. ELO says its public administration solution meets the requirements of Germany’s E-Government Act. Business examples include construction, patient, supplier, and customer files, and employees can access records remotely when away from the office. ELO eRecords is listed with hybrid deployment; the wider ELO ECM Suite, which includes ELO business solutions, is offered as cloud, hybrid, or on-premises. The product is available on Android, iOS, web, and Windows. Pricing is on request. ELO business partners support customers with onboarding and planning and implementing digitalization projects.

Spec sheet

What it does
ELO eRecords digitizes records such as construction, patient, supplier and customer files, with centralized document management and workflow automation.Read 15 Oct 2026 · elo.com
Deployment
ELO eRecords can operate on-premises, in the cloud or in a hybrid arrangement.Read 15 Oct 2026 · elo.com
Integrations
ELO documents integrations for Microsoft 365, Teams, SharePoint, OneDrive, Salesforce, SAP, CMIS and DocuSign.Read 15 Oct 2026 · docs.elo.com
Compliance
ELO states that its records solution supports legal and regulatory compliance requirements.Read 15 Oct 2026 · elo.com
Support
ELO says its business partners support customers from onboarding and help plan and implement digitalization projects.Read 4 Oct 2026 · ecm-suite.elo.com
Headquarters
Stuttgart, GermanyRead 28 Sep 2026 · elo.com
Founded
1998Read 28 Sep 2026 · elo.com
Access
ELO describes remote access to records for employees working from home or on the go.Read 4 Oct 2026 · elo.com
API and extensibility
Public documentation covers the Indexserver event interface, LDAP interface, client event API, apps API guides, plug-ins, scripts and ELO Flows component development.Read 15 Oct 2026 · docs.elo.com
Business uses
The business records page names construction, patient, supplier, and customer files as example uses.Read 4 Oct 2026 · elo.com
Client requirements
The ELO Web Client supports current Firefox, Safari, Chrome and Edge desktop browsers, with a stated minimum 1200×700 display.Read 15 Oct 2026 · docs.elo.com
Collaboration
Users can comment, post and subscribe to records, files and cases through an activity feed.Read 15 Oct 2026 · elo.com
Company founding
ELO says it was founded in Stuttgart in 1998 by Karl Heinz Mosbach and Matthias Thiele.Read 15 Oct 2026 · elo.com
Company headquarters and size
LinkedIn lists ELO Digital Office Deutschland headquarters in Stuttgart and a 201–500 employee size range.Read 15 Oct 2026 · linkedin.com
Company ownership status
Crunchbase describes ELO Digital Office as a private company and lists ELO Digital Office CH AG as a legal entity.Read 15 Oct 2026 · crunchbase.com
Customer deployment example
ELO reports that Centro Hospitalar Universitário Lisboa Norte uses digital records management for more than 8,000 patients.Read 15 Oct 2026 · elo.com
Dashboards
Dashboards include reminders and deadline tracking for administrative work.Read 15 Oct 2026 · elo.com
Dashboards and reporting
Features include a dashboard with reminder and deadline functions and automatic structured reports with different views.Read 4 Oct 2026 · elo.com
Documentation
ELO publishes documentation for installation, administration, clients, workflows, low-code development, integrations, APIs and scripting.Read 15 Oct 2026 · docs.elo.com
Licence
ELO eRecords is commercial proprietary software; the brochure identifies ELO product names as registered trademarks and reserves all rights.Read 15 Oct 2026 · elo.com
Limit: implementation costs
Gartner notes that implementation, support and maintenance can add costs beyond user and module licensing.Read 15 Oct 2026 · gartner.com
Limit: multilingual score
GetApp shows a 3.0 feature score for multi-language support based on one review.Read 15 Oct 2026 · getapp.com
Limit: pricing transparency
GetApp shows no starting price or public pricing details for ELO ECM Suite.Read 15 Oct 2026 · getapp.com
Mobile and remote access
ELO describes remote access and editing from home or while traveling, with mobile clients for different device types.Read 15 Oct 2026 · elo.com
Mobile requirements
The Android app requires Android 8.1 or newer and the iOS app requires iOS 14 or newer, with ELO Indexserver 20.10 or newer.Read 15 Oct 2026 · docs.elo.com
Platform distinction
ELOenterprise is platform-independent, while ELOprofessional supports Microsoft Windows servers.Read 15 Oct 2026 · docs.elo.com
Praise: GetApp users
GetApp reports 100% positive reviews, with users rating archiving, full-text search, electronic signatures, version control and permissions highly.Read 15 Oct 2026 · getapp.com
Praise: usability and support
Trustburn reviewers repeatedly describe the website or platform as easy to use and customer support as responsive and helpful.Read 15 Oct 2026 · trustburn.com
Praise: workflow and search
The Gartner reviewer highlights modular customization, the workflow engine, Microsoft SQL Server support, full-text search and OCR-based invoice verification.Read 15 Oct 2026 · gartner.com
Rating on Gartner Peer Insights
5.0 out of 5 from 1 review.Read 15 Oct 2026 · gartner.com
Rating on GetApp
4.8 out of 5 from 4 reviews.Read 15 Oct 2026 · getapp.com
Rating on Trustburn
3.9 out of 5 from 10 reviews.Read 15 Oct 2026 · trustburn.com
Records management
ELO eRecords provides digital records management for documents, files, and cases, including case-related email management.Read 4 Oct 2026 · elo.com
Reporting
The product offers structured reporting with multiple views.Read 15 Oct 2026 · elo.com
Scale limits
ELOenterprise documentation lists unlimited repositories and users and up to two billion documents per repository; ELOprofessional lists 20 repositories per server, 1,000 users and 100 million documents per repository.Read 15 Oct 2026 · docs.elo.com
Search
The solution provides intelligent search across records, files, cases and related email.Read 15 Oct 2026 · elo.com
Security and retention
ELO eRecords stores confidential data according to legal retention periods and protects it with permissions and access rights.Read 4 Oct 2026 · elo.com
Security certifications
ELO states that its wider platform has certified and audited security mechanisms, encryption, GDPR support and GoBD-compliant archiving.Read 15 Oct 2026 · elo.com
Security controls
Official product material lists role-based permissions and end-to-end logging of access and updates.Read 15 Oct 2026 · elo.com
Self-hosting
The ECM Suite supports deployment on a customer’s own servers as an on-premises or private-cloud installation.Read 15 Oct 2026 · ecm-suite.elo.com
System databases
Supported databases listed for ELOenterprise and ELOprofessional include Microsoft SQL Server, Oracle, IBM DB2 and PostgreSQL.Read 15 Oct 2026 · docs.elo.com
Workflow
Its workflow component models signing, reminders and interagency collaboration inside an electronic record.Read 15 Oct 2026 · elo.com
Workflows
Its workflow component supports signing processes, reminders, and collaboration between departments based on a department or case.Read 4 Oct 2026 · elo.com

Plans and prices

ELO eRecords Priced on request Cloud, managed service, on-premises or private cloud · Pricing requested through demo Read 15 Oct 2026 · ecm-suite.elo.com

Every ELO eRecords plan and price →

Strong points and limits

Strong points

  • Manages documents, files, cases, and related email.
  • Workflows support signing, reminders, and collaboration.
  • Dashboards and automatic reports organize information.
  • Available on Android, iOS, web, and Windows.

Limits

  • Pricing is available on request.
  • ELO eRecords is listed with hybrid deployment.
  • The stated government compliance is specific to Germany’s E-Government Act.

Who it suits

ELO eRecords suits organizations managing documents, cases, and related email, including public administration and businesses with construction, patient, supplier, or customer records. It supports remote access and hybrid deployment.

Verdict

ELO eRecords brings records, workflows, search, and reporting together, with permissions and retention controls. Pricing is on request, and its listed deployment model is hybrid.

Where Specifiction places it

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