Collabware CLM vs Microsoft Purview Records Management

Collabware CLM manages the lifecycle of electronic, email, and physical records within SharePoint. It combines case management, search, workflow, and records management for organisations handling content through retention and disposition. Administrators can configure rules to classify electronic content and cases, set retention, and manage disposition across SharePoint. The product also tracks physical-record inventory and storage, with circulation handled through open or request-based processes. Advanced metadata queries help users locate records, and legal holds protect held content from modification. Users can build lifecycle workflows and generate dynamic audit reports in Excel format. CLM runs within existing SharePoint infrastructure and supports multiple farms through the Service Application model. It integrates natively with SharePoint 2013, 2016, and 2019, and includes documented in-process and web service APIs. The vendor identifies CLM as DoD 5015.2 certified and says it adds a security layer over SharePoint safeguards. Pricing is $192 a year, billed annually, with a minimum purchase of 100 users; volume discounts are available. Unlimited support is included, with tickets submitted by email or through the account-required Help Center.

Microsoft Purview Records Management is a cloud records-management service accessed through the web. It provides rule-based classification, retention rules, disposition workflows, and audit trails for managing records. The listed Microsoft Purview Suite plan costs $12 a month per user when billed yearly, using an annual subscription that renews automatically. The suite includes advanced data lifecycle and records management, advanced data loss prevention, advanced information protection, advanced audit, and eDiscovery (Premium). The service uses a paid pricing model and has no free plan. Retention rules define how records are kept, disposition workflows support controlled handling at the end of retention, and audit trails record activity. Rule-based classification supplies the stated method for organizing records. Because the listed deployment model is cloud and the platform is web, access is through the service’s browser interface. The per-user price means subscription cost varies with the number of users.