Collabware CLM vs RecordPoint

Collabware CLM manages the lifecycle of electronic, email, and physical records within SharePoint. It combines case management, search, workflow, and records management for organisations handling content through retention and disposition. Administrators can configure rules to classify electronic content and cases, set retention, and manage disposition across SharePoint. The product also tracks physical-record inventory and storage, with circulation handled through open or request-based processes. Advanced metadata queries help users locate records, and legal holds protect held content from modification. Users can build lifecycle workflows and generate dynamic audit reports in Excel format. CLM runs within existing SharePoint infrastructure and supports multiple farms through the Service Application model. It integrates natively with SharePoint 2013, 2016, and 2019, and includes documented in-process and web service APIs. The vendor identifies CLM as DoD 5015.2 certified and says it adds a security layer over SharePoint safeguards. Pricing is $192 a year, billed annually, with a minimum purchase of 100 users; volume discounts are available. Unlimited support is included, with tickets submitted by email or through the account-required Help Center.

RecordPoint is a records-management platform for organisations managing information across connected systems. It handles structured and unstructured content, including electronic and physical records, and can classify material with rules or machine-learning-assisted intelligence. Retention schedules, legal holds, disposal workflows and audit trails support the records lifecycle. Global search and discovery, metadata enrichment and inventory reporting help locate and review content. The platform can detect PII and PCI signals, with custom signal configuration. Connections are listed for Microsoft 365, Salesforce, network file shares and hundreds of business systems. Access features include API access, single sign-on, custom security profiles and permission management. RecordPoint describes delivery as 100% cloud, with some elements deployable at the edge according to requirements. Hosting regions include North America, Canada, Europe and Asia Pacific. It says data is encrypted at rest and in transit, and lists SOC 2 Type 2, IRAP PROTECTED assessment and UK Cyber Essentials certification.