Column Case Management vs Tracker
Column Case Management
columncase.comTracker
riverside.netSide by side
| Figure | Column Case Management | Tracker |
|---|---|---|
| Price from | — | $24/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 1 | 5 |
| Spec score · Case Management Software | 7.8 (#67) | 8.9 (#5) |
| Audit trail | Yes | Yes |
| Deployment | cloud | cloud |
| Headquarters | Lemont, Illinois, United States | Atlanta, Georgia |
| Integrations | The maker lists LDAP and single sign-on as external authentication options and describes network directory integration for attachments. | The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations. |
| Purpose | Column describes its software as investigative and prosecution case management with collaboration, content management, workflow automation, and integration features. | Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition. |
| Reporting dashboards | Yes | Yes |
| Security | The security page lists external authentication, password management, group-based and row-level access, audit capabilities, and encryption. | The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information. |
| Support | Column says its support team provides around-the-clock support and can be contacted by phone, email, or its customer web portal. | The Business plan includes a dedicated customer success manager and 24/7 live priority chat support. |
| Workflow automation | Yes | Yes |
Plans
Tracker
- FreeFree
- Pro$24 a month
- Grow$34 a month
- Webinar$79 a month
- BusinessPriced on request
In their own words
Column Case Management
Column Case Management has no write-up on Specifiction yet; its figures are above.
Tracker
Tracker is a cloud-based case management platform for prosecution, moving criminal matters from arrest through final disposition. It imports arrest data and citations, centralizes case information and provides statewide witness and defendant data. Teams can use statewide charge forms and generate indictments, accusations, subpoenas and pleadings from case records. Calendaring tracks statutory clocks, court dates and discovery deadlines. TED publishes discovery to defense counsel through a GCIC-compliant site and logs sends, receipts and downloads. Tracker also records victim-witness services and post-adjudication reporting. Permissions and audit trails address sensitive criminal justice information. Integrations exchange data with Georgia Crime Information Center, CJEP e-filing, Judicial Data Exchange and Pardons & Parole notifications; CJEP covers 50 counties, while Judicial Data Exchange is local to five circuits. Pricing is on request; a free plan and trial are listed.