Column Case Management

Spec sheet

Purpose

Column describes its software as investigative and prosecution case management with collaboration, content management, workflow automation, and integration features.Read 12 Oct 2026 · columncase.com

Deployment

cloudRead 22 Sep 2026 · columncase.com

Integrations

The maker lists LDAP and single sign-on as external authentication options and describes network directory integration for attachments.Read 11 Oct 2026 · columncase.com

Security

The security page lists external authentication, password management, group-based and row-level access, audit capabilities, and encryption.Read 12 Oct 2026 · columncase.com

Support

Column says its support team provides around-the-clock support and can be contacted by phone, email, or its customer web portal.Read 12 Oct 2026 · columncase.com

Headquarters

Lemont, Illinois, United StatesRead 28 Sep 2026 · columncase.com

Founded

2020Read 28 Sep 2026 · columncase.com

Company

Column says it was founded in 2020 and is privately held.Read 12 Oct 2026 · columncase.com

Audit trail

YesRead 22 Sep 2026 · columncase.com

Case intake forms

YesRead 22 Sep 2026 · columncase.com

Case prioritization

It can prioritize cases using automated solvability scoring or the ASIM solvability matrix.Read 11 Oct 2026 · columncase.com

Case tracking

Its Journal records case activity, and electronic forms manage a case’s lifecycle.Read 12 Oct 2026 · columncase.com

Cloud option

The maker offers a cloud-delivered Column Case Management solution.Read 11 Oct 2026 · columncase.com

Commercial availability

The site directs prospects to request a demonstration and does not publish plan prices on the pages reviewed.Read 11 Oct 2026 · columncase.com

Custom case fields

YesRead 22 Sep 2026 · columncase.com

Duplicate management

Users can identify potential duplicate records, review and merge them, and standardize imported data.Read 11 Oct 2026 · columncase.com

Encryption detail

Column states that its default encryption is 56-bit for stored and in-transit data, with options to scale to 2048-bit alternatives.Read 12 Oct 2026 · columncase.com

Hosting

Column’s services page describes SaaS as a hosted application instance with environment monitoring, management, and customization.Read 12 Oct 2026 · columncase.com

Implementation

Implementation begins with process workshops and can customize reports and solvability factors to fit an organization's workflow.Read 11 Oct 2026 · columncase.com

Intake and triage

The software supports complaint, tip, and lead intake, with records triaged as accepted, referred, or declined.Read 12 Oct 2026 · columncase.com

Intake and workflow

The software supports complaint, tip, and lead intake with triage, case assignments, lifecycle forms, and multi-level approvals.Read 11 Oct 2026 · columncase.com

Intended customers

Column says 95% of its clients are state and local governments with investigative or prosecutorial functions.Read 12 Oct 2026 · columncase.com

Portal

Column Portal supports configurable complaint or inquiry forms, conditional workflows, file attachments, and public submitter access to submitted requests.Read 12 Oct 2026 · columncase.com

Portal API

Column Portal supports API integration for data exchange with external systems.Read 12 Oct 2026 · columncase.com

Prioritization

Cases can be prioritized using automated solvability scoring or ASIM.Read 12 Oct 2026 · columncase.com

Record relationships

Its relationship engine can visualize many-to-many links among complaints, cases, people, sites, property, and vehicles.Read 11 Oct 2026 · columncase.com

Relationships

The relationship engine visualizes many-to-many links among complaints, cases, people, sites, property, and vehicles.Read 12 Oct 2026 · columncase.com

Reporting

Column says the product includes built-in business intelligence for reporting and analytics.Read 12 Oct 2026 · columncase.com

Reporting dashboards

YesRead 22 Sep 2026 · columncase.com

Search and duplicate handling

The product offers full-text search across case records and attachments, plus a console for reviewing and merging potential duplicates.Read 12 Oct 2026 · columncase.com

Search and evidence

Full-text search covers complaints, cases, people, sites, property, vehicles, journals, and attachments, while attachments can be organized through network directory integration.Read 11 Oct 2026 · columncase.com

Services

Column lists implementation, training, consulting, custom projects, software support, and managed services.Read 12 Oct 2026 · columncase.com

Target customers

The maker says 95% of its clients are state and local governments with investigative or prosecutorial functions.Read 11 Oct 2026 · columncase.com

Workflow automation

YesRead 22 Sep 2026 · columncase.com

Plans and prices

Every Column Case Management plan and price →

Where Specifiction places it

• Case Management Software#67 of 1777.8