Comcast Business Managed Detection and Response vs eSentire MDR
Comcast Business Managed Detection and Response
business.comcast.comeSentire MDR
esentire.comSide by side
| Figure | Comcast Business Managed Detection and Response | eSentire MDR |
|---|---|---|
| Price from | — | $17/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 4 |
| Spec score · Managed Detection and Response Services | 7.4 (#9) | 7.8 (#6) |
| Founded | 1963 | 2001 |
| Headquarters | Philadelphia, PA | Waterloo, Ontario, Canada |
| Service | Comcast Business MDR is a managed cybersecurity service for detecting, analyzing, and responding to cyberthreats. | eSentire MDR combines the Atlas platform with managed detection and response services, including 24/7 SOC coverage and human response. |
| Support | The product page says existing customers can reach Comcast Business customer support 24/7. | Technical support is available during business hours with Professional and Enhanced, and 24/7 with Elite; security support for incidents and threat investigations is available 24/7. |
Plans
Comcast Business Managed Detection and Response
- MDR Essentials, Enhanced, or CompletePriced on request
eSentire MDR
- Atlas Professional$17 a month
- Atlas Enhanced$24 a month
- Atlas Elite$28 a month
- Launch & Optimization Services$2,500 a year
In their own words
Comcast Business Managed Detection and Response
Comcast Business Managed Detection and Response has no write-up on Specifiction yet; its figures are above.
eSentire MDR
eSentire MDR combines the Atlas platform with managed detection and response, including 24/7 security operations center coverage and human response. Atlas AI investigates and adds context to alerts to support triage, while eSentire’s Threat Response Unit hunts for threats across customer telemetry. The service includes incident response, containment, remediation and unlimited incident handling. Atlas can investigate alerts from any source through its REST API, with custom integrations available for sources outside its standard menu. Endpoint detection and response supports customer-provided CrowdStrike, SentinelOne, Microsoft Defender for Endpoint or Palo Alto technology. Atlas Enhanced includes 90-day log retention; Atlas Elite includes 365 days. Professional and Enhanced technical support is available during business hours, while Elite technical support and security support for incidents and investigations are available 24/7. Listed packages cover 10 to 250 users; larger organizations or unusual requirements are directed to sales. Atlas Professional is $17 a month, Enhanced is $24 a month and Elite is $28 a month, billed annually as specified for 10 users. Required Launch & Optimization Services cost $2,500 a year.