Commbots vs Whelp
Commbots
commbots.com
Whelp
whelp.coSide by side
| Figure | Commbots | Whelp |
|---|---|---|
| Price from | 250 AED/mo | $29/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 5 |
| Spec score · WhatsApp Customer Service Software | 8.2 (#13) | 8.7 (#8) |
| Headquarters | Dubai, United Arab Emirates | New York, United States |
| Integrations | Listed managed integrations include Salesforce, HubSpot, Zoho CRM, Pipedrive, Odoo, ERPNext, Shopify, WooCommerce, Zendesk, and Freshdesk; custom APIs and webhooks are available on request. | Official integrations include Facebook, Instagram, WhatsApp, Telegram, Twilio, Shopify, Stripe, LINE, Viber, Salesforce, Webex, email, LiveChat and Amazon Connect. |
| Product | Commbots provides AI chatbots and customer messaging across WhatsApp, Instagram, web chat, Messenger, Telegram, and SMS. | Whelp describes itself as a conversational customer support platform combining AI with human support across customer channels. |
| Support | Pricing lists email support for Basic, priority support for Professional, and a dedicated account manager for Enterprise; its FAQ gives 24-hour and four-business-hour response times for the starter and Professional tiers, respectively. | The Advanced plan includes 24/7 support by live chat and email, while Premium includes dedicated onboarding. |
| Who it serves | The maker describes Commbots as serving UAE and GCC businesses, including teams in sales, support, and marketing. | Whelp says it serves businesses of every size and describes plans for small teams and startups, small and medium teams, and medium and large teams or enterprises. |
Plans
Commbots
- StartupFree
- Basic250 AED a month
- Professional800 AED a month
- EnterprisePriced on request
Whelp
- FreeFree
- Standard$29 a month
- Advanced$79 a month
- FreeFree
- PremiumPriced on request
In their own words
Commbots
Commbots provides AI chatbots and customer messaging across WhatsApp, Instagram, web chat, Messenger, Telegram, and SMS. Its Arabic- and English-capable chatbot answers common questions, qualifies leads, and can hand conversations to agents with context. A shared inbox lets multiple agents assign chats, collaborate, and see conversation history. Teams can build no-code flows with conditional logic, scheduled follow-ups, and behavior-triggered workflows. Analytics cover conversation metrics, customer satisfaction, bot performance, conversions, and custom reports. Managed integrations include Salesforce, HubSpot, Zoho CRM, Pipedrive, Odoo, ERPNext, Shopify, WooCommerce, Zendesk, and Freshdesk; custom APIs and webhooks are available on request. Integration setup depends on API availability and permissions. Commbots supports WhatsApp marketing, utility, and authentication templates, but not spam or unofficial WhatsApp clients. The free Startup plan includes one chatbot, two accounts, all applications and messaging channels, standard templates, and basic AI responses. Basic costs 250 AED per month; Professional costs 800 AED per month. Enterprise is listed without a price. The service runs on the web and is headquartered in Dubai.
Whelp
Whelp is a conversational customer support platform that combines AI agents with human support across customer channels. Its shared inbox brings WhatsApp, web chat, SMS, email, voice, Instagram, Messenger and Telegram into one workspace, alongside a unified customer profile and conversation history. AI agents learn from help center content, policies and catalogs; they can look up orders, bookings and accounts, then hand conversations to people with context. Listed channels also include LINE and Viber, and integrations include services such as Shopify, Stripe, Salesforce, Webex and Amazon Connect. Agents can use Whelp in a browser or through iOS and Android apps. The company says its cloud connections are end-to-end encrypted and offers two-factor authentication and secure access controls. Every plan includes unlimited conversations, though Meta bills WhatsApp Business Platform conversation fees separately. The Free plan has one seat. Standard costs $29 a month per seat, and Advanced costs $79 a month per seat.