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SPECIFICTION
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Commbots

commbots.com

From 250 AED/mo Free plan Web
Visit commbots.com
Spec score 8.2 #13 of 34 in WhatsApp Customer Service Software

What it is

Commbots provides AI chatbots and customer messaging across WhatsApp, Instagram, web chat, Messenger, Telegram, and SMS. Its Arabic- and English-capable chatbot answers common questions, qualifies leads, and can hand conversations to agents with context. A shared inbox lets multiple agents assign chats, collaborate, and see conversation history. Teams can build no-code flows with conditional logic, scheduled follow-ups, and behavior-triggered workflows. Analytics cover conversation metrics, customer satisfaction, bot performance, conversions, and custom reports. Managed integrations include Salesforce, HubSpot, Zoho CRM, Pipedrive, Odoo, ERPNext, Shopify, WooCommerce, Zendesk, and Freshdesk; custom APIs and webhooks are available on request. Integration setup depends on API availability and permissions. Commbots supports WhatsApp marketing, utility, and authentication templates, but not spam or unofficial WhatsApp clients. The free Startup plan includes one chatbot, two accounts, all applications and messaging channels, standard templates, and basic AI responses. Basic costs 250 AED per month; Professional costs 800 AED per month. Enterprise is listed without a price. The service runs on the web and is headquartered in Dubai.

Spec sheet

Product
Commbots provides AI chatbots and customer messaging across WhatsApp, Instagram, web chat, Messenger, Telegram, and SMS.Read 11 Oct 2026 · commbots.com
Integrations
Listed managed integrations include Salesforce, HubSpot, Zoho CRM, Pipedrive, Odoo, ERPNext, Shopify, WooCommerce, Zendesk, and Freshdesk; custom APIs and webhooks are available on request.Read 11 Oct 2026 · commbots.com
Support
Pricing lists email support for Basic, priority support for Professional, and a dedicated account manager for Enterprise; its FAQ gives 24-hour and four-business-hour response times for the starter and Professional tiers, respectively.Read 11 Oct 2026 · commbots.com
Headquarters
Dubai, United Arab EmiratesRead 28 Sep 2026 · commbots.com
AI chatbot
Its chatbot supports Arabic and English, answers common questions, qualifies leads, and can hand conversations to agents with context.Read 11 Oct 2026 · commbots.com
Analytics
Analytics include conversation metrics, customer satisfaction tracking, bot performance analysis, conversion tracking, and custom reports.Read 11 Oct 2026 · commbots.com
Automation
The platform supports no-code conversation flows, conditional logic, scheduled follow-ups, and behavior-triggered workflows.Read 11 Oct 2026 · commbots.com
Conversation limits
Basic includes 1,000 conversations per month and Professional includes 5,000; the pricing FAQ says excess conversations incur a per-conversation fee and customers are notified at 80% of their limit.Read 11 Oct 2026 · commbots.com
Integration limits
Integrations are subject to API availability and permissions, and the maker says its team configures managed integrations with customers.Read 11 Oct 2026 · commbots.com
Messaging compliance
Commbots supports WhatsApp marketing, utility, and authentication templates and says it does not support spam or unofficial WhatsApp clients.Read 11 Oct 2026 · commbots.com
Privacy and security
The privacy policy says Commbots uses technical and organisational measures to protect personal data, does not sell personal data, and does not store full card numbers when payments use a third-party processor.Read 11 Oct 2026 · commbots.com
Team inbox
The shared inbox lets multiple agents assign chats, collaborate, and view a shared conversation history.Read 11 Oct 2026 · commbots.com
Who it serves
The maker describes Commbots as serving UAE and GCC businesses, including teams in sales, support, and marketing.Read 11 Oct 2026 · commbots.com

Plans and prices

Startup Free 1 chatbot · 2 accounts · all applications and messaging channels · standard templates · basic AI responses Read 11 Oct 2026 · commbots.com
Basic 250 AED a month 1 chatbot · 1,000 conversations/month · WhatsApp and Web Chat · basic AI responses · standard templates · email support Read 11 Oct 2026 · commbots.com
Professional 800 AED a month 3 chatbots · 5,000 conversations/month · all messaging channels · advanced AI with training · custom workflows · live chat handover · CRM integrations · analytics · priority support Read 11 Oct 2026 · commbots.com
Enterprise Priced on request Unlimited chatbots and conversations · custom integrations · dedicated account manager · SLA guarantee · API access · white-labeling Read 11 Oct 2026 · commbots.com

Every Commbots plan and price →

Strong points and limits

Strong points

  • Supports six named messaging channels.
  • Chatbot supports Arabic and English.
  • Shared inbox supports assignment and collaboration.
  • Free Startup plan is listed.

Limits

  • Basic includes 1,000 conversations per month.
  • Professional includes 5,000 conversations per month.
  • Integrations depend on API availability and permissions.

Who it suits

Commbots is described for UAE and GCC businesses, including sales, support, and marketing teams handling customer conversations. Its shared inbox and automation may suit teams that need to coordinate across messaging channels.

Verdict

Commbots combines multichannel messaging, chatbot responses, team inboxes, automation, analytics, and listed CRM and commerce integrations. The free Startup tier is limited in scope, while paid tiers specify monthly conversation caps.

Where Specifiction places it

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