CommCare vs Formsite
CommCare
commcare.dimagi.com
Formsite
formsite.comSide by side
| Figure | CommCare | Formsite |
|---|---|---|
| Price from | $100/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 6 | 7 |
| Spec score · Data Collection Software | 9.3 (#1) | 8.7 (#6) |
| Founded | 2002 | 1998 |
| Integrations | Official integration options include automated exports, connectors and feeds, warehousing solutions and full APIs. | Listed integrations include Salesforce, Google Drive and Sheets, Dropbox, Mailchimp, Slack, Box, OneDrive, Zapier, Amazon S3, DocuSign, and Google Calendar. |
| Security | CommCare states that it is audited against SOC 2 Type 2, HIPAA and GDPR requirements, with encrypted data and third-party testing. | Formsite says stored account data is encrypted at rest using AES-256, and secure connections use SHA-256 RSA over TLS. |
| Support | Support resources include documentation, an academy, community forum and direct assistance; TrustRadius lists phone and live chat for paid plans but not the free tier. | Paid plan listings include 24/7/365 support, and the company says it assists customers every day of the year. |
Plans
CommCare
- Free EditionFree
- Free EditionFree
- Standard$100 a month
- Pro$500 a month
- Advanced$1,000 a month
- EnterprisePrice not published
Formsite
- FreeFree
- Business+Price not published
- Personal$21 a month
- Professional$34 a month
- Business$59 a month
- Business +$84 a month
- Enterprise$209 a month
In their own words
CommCare
CommCare is a digital platform for frontline work that supports data collection, service delivery and case management. Its no-code builder lets teams assemble apps using drag-and-drop forms, skip logic, case configuration, multilingual forms, referrals and reporting. The Android app operates fully offline and synchronizes when a connection returns; workflows can also run in browser-based web apps, and both formats can connect to two-way SMS. Integration options include exports, OData feeds, data-forwarding tools, third-party connectors and REST APIs, including connections to Power BI, Tableau, DHIS2, Salesforce and Azure. The API can read and write cases, forms and users and automate submissions and updates. CommCare is open source: the web platform uses a BSD license and the Android app an Apache 2.0 license. The free testing edition includes one project space and five mobile workers. Standard costs $100 a month billed annually; Pro is $500 a month billed annually; Advanced is $1,000 a month billed annually; Enterprise starts at $4,000 a month.
Formsite
Formsite is an online form builder for creating forms, surveys, questionnaires, polls, ecommerce pages, and secure data-collection sites. Its drag-and-drop builder has over 100 customizable templates and 40 question types. Forms can span multiple pages and use logic and calculations based on form fields. Users can share forms through secure links or embed them in websites; forms are responsive on desktops, tablets, and phones. Formsite supports file uploads and payment collection through PayPal, Braintree, Authorize.net, and Stripe. Listed integrations include Salesforce, Google Drive and Sheets, Dropbox, Mailchimp, Slack, Box, OneDrive, Zapier, Amazon S3, DocuSign, and Google Calendar. API access supports interaction with forms and results, and API or Server Post integration can send data to another server. Formsite says stored account data is encrypted at rest using AES-256 and secure connections use SHA-256 RSA over TLS. It states PCI 4.0 compliance and routine PCI scans, and says its servers are hosted in the United States on Amazon Web Services. The free plan has 5 forms, 10 results per form, and 50MB of file space; a 14-day trial is also listed.