CommCare vs impactID
CommCare
commcare.dimagi.comimpactID
impactid.nlSide by side
| Figure | CommCare | impactID |
|---|---|---|
| Price from | $100/mo | €9/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 6 | 1 |
| Spec score · Nonprofit Impact Measurement Software | 9.2 (#2) | 8.0 (#10) |
| Audience | Dimagi describes CommCare as serving governments, nonprofits, research institutions, and frontline workers in more than 130 countries. | The products are intended for organisations ranging from small foundations to international NGOs. |
| Headquarters | Cambridge, Massachusetts, United States | Gouda and Groningen, The Netherlands |
| Purpose | CommCare is a digital platform for frontline work that supports data collection, service delivery, and case management. | impactID combines project management, field data collection and fundraising for nonprofit organisations. |
| Security | CommCare states that it is audited against SOC 2 Type 2, HIPAA and GDPR requirements, with encrypted data and third-party testing. | The site describes end-to-end encryption, regular security audits, role-based permissions, activity logs, continuous monitoring and encrypted backups. |
| Support | Support resources include documentation, an academy, community forum and direct assistance; TrustRadius lists phone and live chat for paid plans but not the free tier. | impactID says its help desk and manuals are available, and consultants provide implementation and tailored training for larger organisations. |
Plans
CommCare
- Free EditionFree
- Free EditionFree
- Standard$100 a month
- Pro$500 a month
- Advanced$1,000 a month
- EnterprisePrice not published
In their own words
CommCare
CommCare is a digital platform for frontline work that supports data collection, service delivery and case management. Its no-code builder lets teams assemble apps using drag-and-drop forms, skip logic, case configuration, multilingual forms, referrals and reporting. The Android app operates fully offline and synchronizes when a connection returns; workflows can also run in browser-based web apps, and both formats can connect to two-way SMS. Integration options include exports, OData feeds, data-forwarding tools, third-party connectors and REST APIs, including connections to Power BI, Tableau, DHIS2, Salesforce and Azure. The API can read and write cases, forms and users and automate submissions and updates. CommCare is open source: the web platform uses a BSD license and the Android app an Apache 2.0 license. The free testing edition includes one project space and five mobile workers. Standard costs $100 a month billed annually; Pro is $500 a month billed annually; Advanced is $1,000 a month billed annually; Enterprise starts at $4,000 a month.
impactID
impactID combines fundraising, project management, and field data collection for nonprofit organisations, from small foundations to international NGOs. FundWise provides branded campaign pages, donation forms, and personalized donor updates. Its forms connect with Mollie and a CRM, and can be embedded in WordPress or other websites; impactID also says Zapier offers more than 7,000 integrations. ProjectConnect manages funding, contracts, partner collaboration, and reporting, including Theory of Change and IATI support. FieldCollab is a mobile reporting app that collects data offline and syncs it when connectivity returns. The service runs on Android, iOS, and the web. impactID describes security measures including encryption, permissions, activity logs, audits, monitoring, and encrypted backups, and says it complies with GDPR. Start is hosted in Dutch and German data centres. Start costs €9 per month after the first free month, excluding VAT, with monthly cancellation and no minimum term. It includes one web user and three field users; donations incur an 8.25% platform fee plus payment provider costs.