Commento vs Smart Moderation
Commento
commento.coSmart Moderation
smartmoderation.comSide by side
| Figure | Commento | Smart Moderation |
|---|---|---|
| Price from | $59.99/mo | $99/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| API | Yes | Yes |
| Plans published | 5 | 3 |
| Spec score · Social Media Moderation Software | 8.1 (#9) | 8.4 (#7) |
| Founded | 2026 | The maker's company page says work began in 2014 after two engineers started research and development. |
| Headquarters | Çankaya, Ankara, Turkey | San Francisco, California, United States |
| Integrations | The features page lists Instagram, Facebook, YouTube, REST API, webhooks, Salesforce, HubSpot, Zendesk, JSON/CSV/PDF exports and SSO. | The pricing page lists Facebook Pages, Facebook Ads, Facebook Comments Plugin, Instagram Profiles, Instagram Ads, YouTube Channels, API integrations, and HubSpot Blogs as supported platforms. |
| Product | Commento is an AI-powered platform for managing and analyzing Instagram, Facebook and YouTube comments from one dashboard. | Smart Moderation provides AI-assisted comment moderation for brands, agencies, and social media management tools. |
| Support | The contact page lists technical support, a support center, API documentation, and a Discord/community link; the Business plan includes priority support. | The pricing table lists online support and specifies email support under Premium (SLA) Support for Basic and Pro. |
Plans
Commento
- Free trialFree
- Starter$59.99 a month
- Professional$159.99 a month
- Business$379.99 a month
- EnterprisePriced on request
Smart Moderation
- BASIC$99 a month
- PRO$249 a month
- ENTERPRISEPriced on request
In their own words
Commento
Commento is an AI-powered platform for managing and analyzing Instagram, Facebook, and YouTube comments from one dashboard. Moderation tools identify spam, bots, fake accounts, hate speech, profanity, and competitor ads, with custom rules and bulk actions. Analysis can cover posts, campaigns, selected periods, or an organization-wide view. Its ticket system can turn critical feedback into categorized, prioritized tickets, group recurring complaints, and sync with CRM or helpdesk tools. Other listed capabilities include sentiment heatmaps, crisis alerts, FAQ generation, reply suggestions, multilingual analysis, and seasonal trend forecasting. Integrations include REST API, webhooks, Salesforce, HubSpot, Zendesk, data exports, and SSO. A free trial with no time limit includes 500 comments and one connected account; paid plans start at $59.99 per month. Account authorization uses official OAuth flows, and Commento says it does not store passwords. YouTube API data is retained for no more than 90 days and deleted within seven days after access is revoked or an account is deleted.
Smart Moderation
Smart Moderation provides AI-assisted comment moderation for brands, agencies, and social media management tools. Its machine-learning and language-processing systems detect offensive content, abusive language, spam, trolling, and bot attacks. Users can choose automatic removal or have comments flagged for a person to review. Comments are collected continuously, and the service says harmful comments can be removed within one minute or less of posting. Manual mode can learn from users’ decisions, while an optional keyword blacklist can identify custom terms and altered spellings or spacing. Core networks are Facebook, Instagram, and YouTube; listed integrations also include their pages, ads, comments plugin, profiles, and channels, plus API integrations and HubSpot Blogs. Plans include one profile and one user at $79/mo billed yearly for Basic, or up to three profiles and one user at $199/mo billed yearly for Pro. Enterprise pricing is custom. An iOS app is listed, and the service offers a free trial but no free plan.