Common Room vs Convin
Common Room
commonroom.io
Convin
convin.aiSide by side
| Figure | Common Room | Convin |
|---|---|---|
| Price from | $2,500/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 3 | 2 |
| Spec score · Revenue AI Platforms | 8.9 (#1) | 8.8 (#2) |
| Developer documentation | The developer portal links REST API documentation, an Uncommon community and examples for creating, updating, retrieving and anonymizing member data. | The opened speech-to-text page describes API capabilities and output modes but does not provide a linked full API reference or SDK list in the retrieved content. |
| Founded | 2020 | 2021 |
| Headquarters | Seattle, Washington, United States | Bengaluru, Karnataka, India |
| Integrations | The integration catalog covers more than 50 channels, including GitHub, Gong, HubSpot, LinkedIn, Outreach, Redshift, Salesforce, Slack, Snowflake and X. | The integration directory organizes connections across CRM, CCaaS, dialer, messaging, analytics, ticketing, HR, and other categories, and names services such as Amazon Connect, Ameyo, Aircall, and Calendly. |
| Support | Essential includes a shared customer success manager, while Advanced and Enterprise include a dedicated customer success manager. | Convin lists [email protected] for help and support and provides product inquiries by phone Monday through Friday, 10 AM to 7 PM. |
| What it does | Common Room unifies CRM, product, marketing, engagement and real-world buyer signals into continuously updated person and account intelligence for go-to-market teams. | Convin offers conversation intelligence for customer-facing teams, recording, transcribing, and analyzing customer interactions across channels. |
Plans
Common Room
- Essential$2,500 a month
- AdvancedPriced on request
- EnterprisePriced on request
Convin
- Quality Management SoftwareFree
- Customized plans for every businessPriced on request
In their own words
Common Room
Common Room is an AI-native go-to-market platform that unifies first-party customer data with buyer signals for revenue teams. It combines CRM, product, marketing, and engagement information into an always-current, person-level buyer view. RoomieAI supports account and contact research, message personalization, and live in-call guidance. Teams can create scoring models, build plays, and govern AI-agent execution without a developer ticket. The platform aggregates and enriches signals from more than 50 channels, including social, community, product, code collaboration, and CRM. Named integrations include GitHub, HubSpot, Salesforce, Slack, Snowflake, and Outreach. Every plan connects to a CRM, sales-engagement platform, and Slack, and includes the Common Room MCP server. Essential costs $2,500 a month, billed annually, with five seats, 100,000 contacts, and 5,000 RoomieAI research credits. Advanced and Enterprise pricing is custom.
Convin
Convin is contact center software that records, transcribes, and analyzes customer conversations across voice, video, and email. It supports analysis and interpretation in more than 70 languages, with deployment options for on-premises, client-cloud, and private-cloud environments. Real-Time Agent Assist offers live monitoring, searchable knowledge, call-script guidance, prompts, help cards, and live transcripts. Automated Quality Assurance provides conversation scoring across calls, chats, and email. Convin lists integrations in CRM, dialer, video conferencing, team messaging, CCaaS, calendar, and other categories. Its Salesforce connection syncs contact, account, and opportunity data in both directions and pushes recording links after meetings. The service is available on web, iOS, and Android. Convin says it encrypts customer data, including recordings, transcripts, and passwords, and lists GDPR readiness, CCPA, HIPAA, SOC 2 Type II, and ISO 27001 claims. Pricing is on request. A free Quality Management Software plan includes a manual QA platform, flexible call-auditing templates, automated audit workflows, and reporting.