Communitrak vs HOAResidents.com
Communitrak
communitrak.comHOAResidents.com
hoaresidents.comSide by side
| Figure | Communitrak | HOAResidents.com |
|---|---|---|
| Price from | $29/mo | $16.67/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 9 | 6 |
| Spec score · HOA Violation Management Software | 9.1 (#2) | 8.6 (#4) |
| Amenity reservations | Residents can reserve facilities by time slot or capacity while the system collects reservation fees and refundable deposits. | Boards can configure multi-unit amenities, fairness limits, Groups, recurring reservations, blackout dates, approval workflows, QR passes, and optional Stripe Connect fees. |
| Purpose | Communitrak is an all-in-one HOA management platform built for self-managed communities and volunteer boards. | HOAResidents.com provides volunteer HOA boards with a public website, resident portal, and day-to-day operations tools. |
| Resident directory | The product stores households, contacts, lots and ownership history and supports groups, roles and permissions. | The resident directory is opt-in and includes privacy controls. |
| Security statement | Communitrak says payment processing is PCI compliant and handled through Stripe Elements, with full card and bank numbers not stored by Communitrak. | The vendor says it uses reasonable administrative, technical, and physical safeguards while warning that no system is completely secure. |
| Support | Every community receives a dedicated account manager, with direct chat or email support and an online help center. | The pricing page promises personalized setup assistance during the free period and lists priority support in Pro. |
| What it does | Communitrak is a cloud platform for self-managed homeowner and condominium associations, combining resident administration, payments, communications and compliance workflows. | HOAResidents.com provides self-managed associations with a public website, resident portal, communication tools, documents, reservations, and operational workflows. |
Plans
Communitrak
- Communitrak Access additional door$29 a month
- 1–50 properties$49 a month
- Access Control add-on$69 a month
- Communitrak Access first door or gate$69 a month
- 51–150 properties$99 a month
- 151–300 properties$149 a month
- 301–500 properties$199 a month
- 501–1,000 properties$249 a month
- Communitrak$249 a month
HOAResidents.com
- FreeFree
- Core$20 a month
- Pro$20 a month
- Pro founding rate$20 a month
- Pro standard$60 a month
- Core$200 a year
In their own words
Communitrak
Communitrak is an HOA management platform for self-managed communities and volunteer boards. Its tools cover resident records, online dues, communications, documents, requests and violations, forms and polls, a community website, and amenity reservations. Residents can pay by card or ACH and set up automatic payments; listed processing fees are 4.5% for cards and 2.4% for ACH. Plans include five community-wide SMS messages per month, with additional messages priced at $2 each. The listed Communitrak plan costs $249 a month and covers 501–1,000 properties, unlimited residents, board members, and committees, plus 5 GB of cloud storage. Annual billing is offered with 10% savings; a 30-day trial is available, and paid service starts at $49/mo. The platform works on web, Android, and iOS. On iPhone or iPad, it can be added to the Safari home screen as a web app without an App Store download. An optional access-control add-on links supported entry points to resident records and supports NFC cards, key fobs, smartphones, and Apple Watch.
HOAResidents.com
HOAResidents.com gives volunteer HOA boards a public website, resident portal and operating tools for self-managed communities. Residents request access to a property, and boards approve or reject those requests. Communication features include a shared board inbox, professional HOA email, announcements, BOLO alerts, a message board, events and surveys. Documents can be marked Public, Residents or Board-only; Pro adds AI document questions with cited answers from governing documents. The web platform is free through January 1, 2027 for communities that sign up. The Free plan otherwise provides a public profile and basic landing page, while public documents and resident tools require Core or a qualifying founding signup. Core and Pro are listed at $20 a month per 100 homes, with Pro adding maintenance, reservations, violations, architectural requests, custom forms and expanded AI. Stripe Connect can route reservation payments to the HOA while HOAResidents keeps $0.