Communitrak vs ManageHOA
Communitrak
communitrak.comManageHOA
buildinglink.ioSide by side
| Figure | Communitrak | ManageHOA |
|---|---|---|
| Price from | $29/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 9 | 0 |
| Spec score · HOA Violation Management Software | 9.1 (#2) | 7.1 (#27) |
| Integrations | Capterra lists Stripe for payments, Twilio for SMS or voice and Lob for mailing and address services. | BuildingLink says it offers integration options with more than 30 partners, including 17 accounting solutions. |
| Mobile access | Communitrak works in a web browser and can be added to an iPhone or iPad home screen from Safari as a web app without an App Store download. | Board members, homeowners, and residents can access the platform from a smartphone to submit requests, pay dues, or review documents. |
| Purpose | Communitrak is an all-in-one HOA management platform built for self-managed communities and volunteer boards. | ManageHOA is a cloud-based HOA platform for managing violations, architectural requests, maintenance, and community communication. |
| Security | The maker says card and ACH payments are processed through Stripe using PCI-compliant processing, and that it does not receive or store full card or bank account numbers. | BuildingLink says its community platform uses access permissions and is ISO 27001-certified and PCI DSS-compliant for payment data. |
| Support | Every community receives a dedicated account manager, with direct chat or email support and an online help center. | BuildingLink offers phone and email support Monday through Friday, with weekend monitoring. |
| Violation tracking | Violation workflows support notices, fines, attachments, comments, status tracking and an audit trail. | Violation records can include submissions, notices, resident responses, attachments, timestamps, and automated follow-up reminders. |
Plans
Communitrak
- Communitrak Access additional door$29 a month
- 1–50 properties$49 a month
- Access Control add-on$69 a month
- Communitrak Access first door or gate$69 a month
- 51–150 properties$99 a month
- 151–300 properties$149 a month
- 301–500 properties$199 a month
- 501–1,000 properties$249 a month
- Communitrak$249 a month
In their own words
Communitrak
Communitrak is an HOA management platform for self-managed communities and volunteer boards. Its tools cover resident records, online dues, communications, documents, requests and violations, forms and polls, a community website, and amenity reservations. Residents can pay by card or ACH and set up automatic payments; listed processing fees are 4.5% for cards and 2.4% for ACH. Plans include five community-wide SMS messages per month, with additional messages priced at $2 each. The listed Communitrak plan costs $249 a month and covers 501–1,000 properties, unlimited residents, board members, and committees, plus 5 GB of cloud storage. Annual billing is offered with 10% savings; a 30-day trial is available, and paid service starts at $49/mo. The platform works on web, Android, and iOS. On iPhone or iPad, it can be added to the Safari home screen as a web app without an App Store download. An optional access-control add-on links supported entry points to resident records and supports NFC cards, key fobs, smartphones, and Apple Watch.
ManageHOA
ManageHOA is a cloud-based platform for HOA boards and property management companies serving townhome and single-family communities. It covers violations, architectural requests, maintenance and community communication, and management companies can oversee multiple communities from one dashboard. Homeowners can submit architectural applications with images and documents; managers and committee members can review, discuss and vote on them. Violation records can include notices, resident responses, attachments and timestamps, with automated follow-up reminders. Resident and board portals, a mobile application, work orders, board documents and a membership directory are listed alongside announcements, inquiries, notifications and calendars. Other capabilities include visitor and contractor management, staff operations, package tracking, weather alerts and emergency broadcasts. Residents can pay dues through BuildingLink Payments, and the platform is designed to integrate with accounting software. It runs on Android, iOS and the web. Pricing is on request; the product page directs prospective customers to request a demo rather than listing plan tiers or prices.