Communitrak vs ViolationFlow
Communitrak
communitrak.com
ViolationFlow
violationflow.homesSide by side
| Figure | Communitrak | ViolationFlow |
|---|---|---|
| Price from | $29/mo | $15/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 9 | 7 |
| Spec score · HOA Violation Management Software | 9.1 (#2) | 7.4 (#23) |
| Purpose | Communitrak is an all-in-one HOA management platform built for self-managed communities and volunteer boards. | ViolationFlow provides violation and ARC case tracking for self-managed HOA, condo, and townhome associations. |
| Security | The maker says card and ACH payments are processed through Stripe using PCI-compliant processing, and that it does not receive or store full card or bank account numbers. | The privacy policy describes access controls, encrypted transport, and provider security features as measures appropriate to a small SaaS product. |
| Support | Every community receives a dedicated account manager, with direct chat or email support and an online help center. | Users can contact [email protected], and the pricing page says subscriptions can be canceled through Manage subscription or by emailing support. |
Plans
Communitrak
- Communitrak Access additional door$29 a month
- 1–50 properties$49 a month
- Access Control add-on$69 a month
- Communitrak Access first door or gate$69 a month
- 51–150 properties$99 a month
- 151–300 properties$149 a month
- 301–500 properties$199 a month
- 501–1,000 properties$249 a month
- Communitrak$249 a month
ViolationFlow
- FreeFree
- Starter (monthly)$15 a month
- Growth (monthly)$23 a month
- Pro (monthly)$32 a month
- Growth (annual)Price not published
- Pro (annual)Price not published
- Starter (annual)Price not published
In their own words
Communitrak
Communitrak is an HOA management platform for self-managed communities and volunteer boards. Its tools cover resident records, online dues, communications, documents, requests and violations, forms and polls, a community website, and amenity reservations. Residents can pay by card or ACH and set up automatic payments; listed processing fees are 4.5% for cards and 2.4% for ACH. Plans include five community-wide SMS messages per month, with additional messages priced at $2 each. The listed Communitrak plan costs $249 a month and covers 501–1,000 properties, unlimited residents, board members, and committees, plus 5 GB of cloud storage. Annual billing is offered with 10% savings; a 30-day trial is available, and paid service starts at $49/mo. The platform works on web, Android, and iOS. On iPhone or iPad, it can be added to the Safari home screen as a web app without an App Store download. An optional access-control add-on links supported entry points to resident records and supports NFC cards, key fobs, smartphones, and Apple Watch.
ViolationFlow
ViolationFlow is a web application for self-managed HOA, condo, and townhome associations tracking violation and architectural review committee cases. Each case links a lot and owner to a deadline, status, responsible board member, and dated event timeline. Boards can send template-based email notices with sender, recipient, and exact time recorded. Photos retain separate capture and upload timestamps. Cure periods and fine ledgers can be configured, while each escalation waits for board approval. Owners can view cases and respond through secure links without accounts. CSV lot imports support mapping, preview, and undo; case chronologies export as dated PDFs. The free plan is free for 10 lots, five active cases, and one member seat. Monthly paid plans start at $15 a month for up to 50 lots and five seats; higher bands cover 51–150 and 151–300 lots.