Commusoft vs FieldEdge
Commusoft
commusoft.com
FieldEdge
fieldedge.comSide by side
| Figure | Commusoft | FieldEdge |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 6 |
| Spec score · Electrical Contractor Software | 8.7 (#2) | 8.2 (#13) |
| Spec score · Electrical Estimating Software | 8.8 (#2) | 8.2 (#6) |
| Spec score · Job Costing Software | 8.7 (#3) | 8.2 (#8) |
| Spec score · HVAC Software | 8.7 (#3) | 8.2 (#13) |
| Spec score · Plumbing Software | 8.7 (#4) | 8.3 (#14) |
| Spec score · Field Service Management Software | 8.7 (#15) | 8.2 (#35) |
| Spec score · Contractor CRM software | 8.6 (#5) | 8.1 (#13) |
| Company history | LinkedIn states that Commusoft was founded in 2006 and is headquartered in London, England. | The company says George and Glenn Slay founded Coastal Computer Corporation in 1980 and introduced its first service product, Theos. |
| Customer portal | Customers can view job information, approve quotes and pay invoices through the customer-facing experience. | Yes |
| Founded | 2006 | 1980 |
| Headquarters | London, UK | Atlanta, Georgia, United States |
| Integrations | Official integrations include QuickBooks Online, Xero, Stripe, Mailchimp, HubSpot, Gmail, Google Calendar, Outlook, GoCardless, Zapier, Sage, Pipedrive, FreeAgent and naturalForms. | The vendor lists QuickBooks, Intacct, FleetSharp and Trane Technologies among its integrations. |
| Invoicing and payments | Yes | Yes |
| Licence | Commusoft's terms describe the software as proprietary and provide customers a service licence rather than source-code ownership. | FieldEdge is delivered as proprietary cloud software; the public pages do not publish an open-source licence. |
| Mobile platforms | both | both |
| Notable news | On 21 September 2026, Commusoft announced Dialpad-powered Phones+, a redesigned job record screen and its private application framework. | On September 15, 2026, FieldEdge announced a direct Free2Grow integration for AI call answering and appointment booking through a custom API. |
| Praise: support | Reviewers repeatedly praise Commusoft's responsive, knowledgeable customer-support team and follow-up help. | Review aggregators commonly describe FieldEdge support as responsive, knowledgeable and helpful, although experiences vary. |
| Rating on Apple App Store | 4.5 out of 5 from 6 ratings | 1.8 out of 5 from 423 ratings for FieldEdge Mobile 1.0. |
| Rating on Capterra | 4.7 out of 5 from 212 reviews | 4.1 out of 5 from 313 reviews on the September 28, 2026 review page. |
| Rating on G2 | 4.8 out of 5 from 41 reviews | 4.0 out of 5 from 87 FieldEdge product reviews. |
| Rating on GetApp | 4.7 out of 5 from 209 reviews | 4.0 out of 5 from 312 verified reviews. |
Plans
Commusoft
- Go PaperlessPrice not published
- Customer JourneyPrice not published
- AutomationPrice not published
- Commusoft Jobs CorePriced on request
FieldEdge
- SelectPrice not published
- PremierPrice not published
- ElitePrice not published
- ElitePriced on request
- PremierPriced on request
- SelectPriced on request
In their own words
Commusoft
Commusoft is paid software from a London-based maker founded in 2006. It runs on the web, iOS, and Android, with mobile apps for both major mobile platforms. Listed capabilities include job tracking, custom forms, operational control, invoicing and payments, recurring jobs, a customer portal, offline mode, and route optimization. Three plans organize additional functions. Go Paperless covers job tracking, custom forms, and operational control. Customer Journey adds commercial contracts, optimized scheduling, and online booking. Automation is described for high-volume scheduling and includes automation and customizable security roles. Pricing is on request, and no individual plan prices are listed. The combination of web access, mobile applications, and offline mode supports work across devices, while route optimization addresses field movement. Recurring jobs, invoicing, payments, and a customer portal cover continuing customer work and transactions. The plan descriptions distinguish operational forms, scheduling, booking, contracts, automation, and security roles, allowing prospective buyers to identify which named tier matches their listed needs.