Commusoft vs Zuper
Commusoft
commusoft.com
Zuper
zuper.coSide by side
| Figure | Commusoft | Zuper |
|---|---|---|
| Price from | — | $299/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Electrical Contractor Software | 8.7 (#2) | 8.4 (#9) |
| Spec score · Electrical Estimating Software | 8.8 (#2) | 8.4 (#5) |
| Spec score · HVAC Software | 8.7 (#3) | 8.4 (#8) |
| Spec score · Plumbing Software | 8.7 (#4) | 8.4 (#9) |
| Spec score · Field Service Management Software | 8.7 (#15) | 9.3 (#1) |
| Company size | LinkedIn lists Commusoft as a privately held software-development company with 51–200 employees. | LinkedIn places Zuper in the 201–500 employee range and displays about 290 employees. |
| Customer portal | Customers can view job information, approve quotes and pay invoices through the customer-facing experience. | Customers can review jobs, assets, quotes and contracts through a portal and receive automated SMS or email alerts. |
| Headquarters | London, UK | Sammamish, Washington, United States |
| Integrations | Official integrations include QuickBooks Online, Xero, Stripe, Mailchimp, HubSpot, Gmail, Google Calendar, Outlook, GoCardless, Zapier, Sage, Pipedrive, FreeAgent and naturalForms. | Zuper advertises more than 60 integrations, including HubSpot, Salesforce, Zendesk, Zoho, QuickBooks, Xero, Stripe, Slack and SurveyMonkey. |
| Invoicing and payments | Yes | Yes |
| Licence | Commusoft's terms describe the software as proprietary and provide customers a service licence rather than source-code ownership. | The reviewed documentation presents Zuper as a hosted commercial service and does not publish an open-source licence. |
| Limit: learning curve | Reviewers report that the large feature set and initial configuration can make onboarding and training difficult. | Reviewers report that advanced configuration, automation and backend customization can require substantial training and onboarding. |
| Mobile app | Technicians can access job details, forms and parts history through an offline-capable mobile app. | The mobile app lets field teams manage jobs, schedules, customer information, inventory, estimates, payments, and timekeeping. |
| Mobile platforms | both | both |
| Offline mode | Yes | Yes |
| Rating on Apple App Store | 4.5 out of 5 from 6 ratings | 2.9 out of 5 from 117 ratings for Zuper Field Service Your Way |
| Rating on Capterra | 4.7 out of 5 from 212 reviews | 4.5 out of 5 from 56 reviews |
| Rating on G2 | 4.8 out of 5 from 41 reviews | 4.7 out of 5 from 152 reviews |
| Rating on Google Play | No ratings shown from 0 reviews | 3.0 out of 5 from 65 reviews for Zuper Field Service App |
Plans
Commusoft
- Go PaperlessPrice not published
- Customer JourneyPrice not published
- AutomationPrice not published
- Commusoft Jobs CorePriced on request
Zuper
- Zuper Connect$299 a month
- EnterprisePriced on request
- GrowthPriced on request
- StarterPriced on request
In their own words
Commusoft
Commusoft is paid software from a London-based maker founded in 2006. It runs on the web, iOS, and Android, with mobile apps for both major mobile platforms. Listed capabilities include job tracking, custom forms, operational control, invoicing and payments, recurring jobs, a customer portal, offline mode, and route optimization. Three plans organize additional functions. Go Paperless covers job tracking, custom forms, and operational control. Customer Journey adds commercial contracts, optimized scheduling, and online booking. Automation is described for high-volume scheduling and includes automation and customizable security roles. Pricing is on request, and no individual plan prices are listed. The combination of web access, mobile applications, and offline mode supports work across devices, while route optimization addresses field movement. Recurring jobs, invoicing, payments, and a customer portal cover continuing customer work and transactions. The plan descriptions distinguish operational forms, scheduling, booking, contracts, automation, and security roles, allowing prospective buyers to identify which named tier matches their listed needs.