Como Sense vs Eagle Eye AIR

Como Sense is a data-driven customer engagement and loyalty platform for food and beverage and retail businesses. It connects data from technologies such as POS systems, online ordering, apps, websites and Wi-Fi to provide customer information and business insights. Businesses can configure points shops, digital punch cards, cashback, tier programs, referrals and mobile Wallet, then personalize rewards using member preferences, profiles and purchase history. Rewards can also respond to events such as birthdays, anniversaries, spending thresholds or survey completion. Como offers branded apps with customizable colors, fonts and layouts; businesses can update them from a control panel without code or an App Store submission. Its Comillia AI is described as segmenting members, predicting behavior from activity history and targeting campaigns with offers. Analytics can segment customers by visit recency, frequency and spend, and reporting supports data slicing and scheduled reports. Communication channels include push notifications, in-app messages, email, SMS, feedback and surveys. Como says it offers more than 90 POS integrations and direct ordering through business websites, apps or social pages, with 0% commission. Subscription pricing is not public; prospective customers can request a demo.

Eagle Eye AIR is an API-first platform for retailers combining loyalty, omnichannel promotions, personalization, subscriptions, and gifting. Its composable architecture runs on Google Cloud Platform and connects online and in-store points of sale in real time. Promotions include hundreds of ready-made offer types plus custom mass, segmented, and personalized offers. Loyalty includes more than 100 built-in earn types and retailer-defined types. EagleAI uses customer data and machine learning to create individualized offers, while Gifting & Top-up supports digital and physical gift cards with point-of-sale integration and real-time redemption. Eagle Eye Connect lists connectors for Braze, mParticle, Segment, Bloomreach, commercetools, Salesforce Commerce Cloud, and Zonal. The company reports over 1.7 billion personalized offers weekly, average API responses below 150 ms, more than 99.99% availability, and over 90,000 connected stores. Pricing is available on request, and at least one core product is required before add-ons.