Como Sense vs Yotpo Loyalty

Como Sense is a data-driven customer engagement and loyalty platform for food and beverage and retail businesses. It connects data from technologies such as POS systems, online ordering, apps, websites and Wi-Fi to provide customer information and business insights. Businesses can configure points shops, digital punch cards, cashback, tier programs, referrals and mobile Wallet, then personalize rewards using member preferences, profiles and purchase history. Rewards can also respond to events such as birthdays, anniversaries, spending thresholds or survey completion. Como offers branded apps with customizable colors, fonts and layouts; businesses can update them from a control panel without code or an App Store submission. Its Comillia AI is described as segmenting members, predicting behavior from activity history and targeting campaigns with offers. Analytics can segment customers by visit recency, frequency and spend, and reporting supports data slicing and scheduled reports. Communication channels include push notifications, in-app messages, email, SMS, feedback and surveys. Como says it offers more than 90 POS integrations and direct ordering through business websites, apps or social pages, with 0% commission. Subscription pricing is not public; prospective customers can request a demo.

Yotpo Loyalty & Referrals helps ecommerce brands build rewards programs for retention, revenue, and repeat engagement. Merchants can use more than 25 ready-made earning rules and customize points, multipliers, and eligibility. Rewards may include cash or percentage discounts, free products, donations, custom experiences, or exclusive access. Tiers can reflect spend, purchases, engagement, or custom behaviors, with benefits tailored to each tier. Yotpo lists Shopify, Shopify Plus, Adobe Commerce, BigCommerce, Salesforce Commerce Cloud, and custom platforms as supported, though features vary by platform. Named integrations include Klaviyo, Recharge, and ShoppingGives; the product also mentions Shopify POS and webhook-based custom workflows. Free costs nothing and includes a basic points campaign, referrals, program awareness tools, and Support Center tutorials. Pro costs $199 a month for the first 500 monthly orders, with per-order rates above that. Pro adds earning and redemption options, CRM integrations, fraud prevention, and 24/7 chat and email support. Premium and Enterprise pricing is custom. Yotpo states it maintains SOC 2 Type 2 and ISO/IEC 27001, 27017, 27018, and 27701 certifications.