Complyr vs Intelex Inspection Management
Complyr
complyr.co.ukIntelex Inspection Management
intelex.comSide by side
| Figure | Complyr | Intelex Inspection Management |
|---|---|---|
| Price from | £49/mo | $3.67/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 5 | 1 |
| Spec score · Complaint Management Software | 8.2 (#2) | 8.1 (#6) |
| Headquarters | London, England, UK | Toronto, Ontario, Canada |
| Integrations | The company says its Professional plan offers custom integrations as an add-on, while Enterprise includes custom integrations. | The platform has a REST API, and Intelex describes API connections with other systems as a way to share data and automate processes. |
| Intended users | Complyr describes its product as built for regulated complaint teams, including teams working with FCA DISP and Consumer Duty requirements. | The product page describes features for managers and frontline workers, including mobile inspections and real-time task updates. |
| Purpose | Complyr is a complaint case management system for regulated teams that centralizes complaint communication, evidence, workflows, ownership and reporting. | Inspection Management helps organizations schedule, perform, and act on safety, quality, and environmental inspection findings in one platform. |
| Reporting | Complyr captures structured case data and provides real-time dashboards and complaint reporting from case records. | The product provides a data visualization dashboard and allows inspection data exports for reporting. |
| Security | The pricing page lists ISO 27001 controls, SOC2 data centres, GDPR compliance, role-based access controls, encryption in transit and at rest, and secure file storage across all plans. | Intelex lists SOC 2 and SOC 3 reporting, EU GDPR compliance, HIPAA compliance, and ISO/IEC 27001:2022 certification. |
| Support | All plans include online tutorials and training; Professional includes up to three onboarding Zoom calls, and Enterprise includes one-to-one onboarding. | The inspection product page describes onboarding and ongoing technical support via live chat, phone, and email ticketing. |
Plans
Complyr
- Starter£49 a month
- Professional£89 a month
- Starter£588 a year
- Professional£1,068 a year
- EnterprisePriced on request
In their own words
Complyr
Complyr is a complaint case management system for regulated teams, bringing communications, evidence, workflows, ownership and reporting into structured case records. A case can contain notes, documents, actions and decision rationale. Teams can configure workflows with actions, statuses and flags without technical knowledge or IT support, and a secure portal links handlers, customers and invited third parties to case messages and files. Structured records feed real-time dashboards and complaint reporting, with data export for use in business analytics software. Complyr is aimed at teams working with regulated complaint requirements, including FCA DISP and Consumer Duty. It runs on Android, iOS and the web, and includes workflow automation, escalation rules and SLA tracking. Starter costs £49 a month, billed monthly, for one team and three to five users. Professional costs £89 a month, billed monthly, for three teams and five to 20 users.
Intelex Inspection Management
Intelex Inspection Management helps organizations schedule inspections, collect safety, quality and environmental findings, and manage the follow-up work. Teams can create inspection-specific checklists with images, geo-location and voice-to-text input. The mobile app supports data collection online and offline, syncing findings when connectivity returns. Scheduling and real-time notifications cover upcoming tasks and deadlines. Users can create corrective action plans and track required actions, workflow status and completion dates. A visualization dashboard presents inspection data, which can also be exported for reporting. Intelex describes inspection information as consolidated in a central system of record with a complete audit trail. Its REST API can connect with other systems to share data and automate processes. The inspection product supports programs aligned with ISO 9001, ISO 14001 and ISO 45001. Intelex lists SOC 2 and SOC 3 reporting, EU GDPR and HIPAA compliance, and ISO/IEC 27001:2022 certification. Onboarding and ongoing technical support are offered through live chat, phone and email ticketing. The platform runs on Android, iOS, web and API.