Condens vs TheyDo
Condens
condens.io
TheyDo
theydo.comSide by side
| Figure | Condens | TheyDo |
|---|---|---|
| Price from | €13.75/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 3 |
| Spec score · User Experience Software | 8.3 (#9) | 7.3 (#27) |
| Integrations | The site names Zoom, Google Drive, Typeform, Figma, Miro, Slack and Microsoft Teams among tools that can exchange data or insights with Condens. | Direct integrations listed in the Help Center include Jira, Azure DevOps, Qualtrics, Snowflake, Databricks, Amazon S3, and Medallia, and are available on Management and Strategic plans. |
| Product | Condens is a UX research repository and AI analysis platform for bringing customer knowledge together and turning research into evidence-backed insights. | TheyDo describes itself as an Experience Context Platform that connects data, journeys, research, and operational signals into shared customer context. |
| Security | Condens states that it is SOC 2 Type 2 compliant and complies with GDPR, HIPAA, CCPA and APA. | TheyDo states that it is ISO 27001:2022 certified, SOC 2 Type II compliant, and GDPR compliant. |
| Support | Pricing lists personal support for all three tiers, with self-serve onboarding for Lite, guided onboarding for Business and tailored onboarding for Enterprise. | The Management plan includes Customer Success access and SLA and live support, while the trial includes AI support and community access. |
Plans
Condens
- Lite€15 a month
- Lite (annual)€165 a year
- Business€500 a month
- EnterprisePriced on request
In their own words
Condens
Condens is a UX research repository and AI analysis platform for centralizing customer knowledge and producing evidence-backed insights. Teams can search research for patterns and existing answers, while a split view connects raw data to findings and links each insight to source evidence. Condens AI generates answers from research data while leaving users in control of outputs. Recordings are transcribed with timestamps, speaker recognition and support for more than 85 languages. Users can create transcript clips and highlight reels and share them through browser links without audience logins. Condens runs in the cloud on web and through an API, with named connections for Zoom, Google Drive, Typeform, Figma, Miro, Slack and Microsoft Teams. Business includes ChatGPT and Claude connections; Enterprise lists custom and internal LLM connections. Lite starts at €15 a month, with a 15-day trial. Condens states that aspiring researchers and educational researchers can use it free.