Consensus Cloud Fax vs DialPhone Online Fax
Consensus Cloud Fax
consensus.com
DialPhone Online Fax
dialphone.comSide by side
| Figure | Consensus Cloud Fax | DialPhone Online Fax |
|---|---|---|
| Price from | $18.99/mo | $9.99/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 6 |
| Spec score · Online Fax Services | 9.1 (#5) | 8.9 (#11) |
| Spec score · Online fax services | 8.9 (#12) | 8.8 (#16) |
| Compliance | eFax Corporate states compliance support for HIPAA, SOX, GLBA, PCI-DSS and FERPA and identifies HITRUST CSF certification. | The product page describes the service as HIPAA, FINRA, and GDPR compliant and PCI-DSS ready, and says a Business Associate Agreement is available. |
| Compliance support | hipaa | hipaa and gdpr |
| Free plan | No | No |
| Inbound faxing | Yes | Yes |
| Integrations | Consensus lists integrations or partnerships involving Salesforce, NextGen Healthcare, Verizon One Talk, AWS Marketplace, Hyland, Windstream and Secure Exchange Solutions. | The product page lists Microsoft Teams, Outlook, Gmail, Box, Dropbox, and Google Drive integrations, and says it integrates with DocuSign and Adobe Sign to fax signed PDFs. |
| International faxing | Yes | Yes |
| Mobile apps | Consensus offers iOS and Android apps for sending and receiving faxes. | Yes |
| Security | eFax Corporate states that transmissions use TLS 1.2, stored files use AES 256-bit encryption, and audit trails support regulated workflows. | The page says the service offers AES-256 encryption at rest and in transit, role-based inbox access, immutable audit logs, and multi-region data residency. |
| Users included | 1 | 1 |
| Virtual fax number | Yes | Yes |
Plans
Consensus Cloud Fax
- Business$39.99 a month
- Personal$18.99 a month
- CorporatePriced on request
DialPhone Online Fax
- Basic$9.99 a month
- Professional$17.99 a month
- EnterprisePrice not published
- EnterprisePriced on request
- DialPhone AI ProPriced on request
- Fax 3000 SoloPrice not published
In their own words
Consensus Cloud Fax
Consensus Cloud Fax has no write-up on Specifiction yet; its figures are above.
DialPhone Online Fax
DialPhone Online Fax sends and receives faxes online, without a physical fax machine or dedicated fax line. It provides virtual fax numbers, inbound faxing, and service in 105 countries, with local numbers available on request. Sending options include apps for Mac, Windows, iOS, and Android, a web app, a print driver, and integrations with Microsoft Teams, Outlook, Gmail, Box, Dropbox, and Google Drive. DocuSign and Adobe Sign integrations support faxing signed PDFs. The service describes itself as HIPAA, FINRA, and GDPR compliant and PCI-DSS ready, with a Business Associate Agreement available. Listed safeguards include AES-256 encryption in transit and at rest, role-based inbox access, audit logs, and multi-region data residency. Each transmission produces a timestamped confirmation and audit entry; failed sends retry automatically. Basic is $9.99 a month billed annually, for one user, with one local number and a 1,500-minute monthly fair-use cap. A 14-day free trial requires no credit card.