Consentz vs Symplast

Consentz is clinic management software for aesthetic practices, covering clinical records, appointments, billing, stock, marketing, and patient relationships. Records can include treatment details, consultation notes, consent forms, and patient photographs that can be captured, edited, and retrieved. Clinics can schedule practitioners, rooms, and equipment, and offer online booking through links on a clinic website or Instagram. Waitlist tools support appointment management.

Its marketing module includes Facebook and Google ads and an automated email campaign builder for aesthetics practices. Practitioners can bill from an iPad, while office staff can complete invoices on a desktop; the software also tracks clinician stock use for ordering. Reporting and analytics cover appointments, treatments, and billing, with users able to choose which information is displayed. The Control Centre is available in a browser for business management and clinic information, and the Consentz Medical App runs on Apple iPads for practitioner use alongside patients. Consentz says data is stored on Amazon Web Services and encrypted in transit using SSL and at rest using AES-256. The FAQ states that both Consentz and Amazon are ISO 27001:2013 accredited. The product has a free trial of unstated duration and no free plan; pricing starts at £49/mo. Consentz says it has powered aesthetics practices since 2012.

Symplast is a cloud-based EHR and practice management platform built for medical aesthetics, including plastic surgery practices and med spas. Its clinical tools include customizable templates, voice-to-text, AI Scribe, ambient listening, e-prescribing and virtual consultations. A branded patient app supports secure messaging, push notifications, consent forms, photo sharing, virtual visits and invoice payments. CRM and Practice Growth Services cover lead capture, automated follow-up, conversion workflows, campaigns and reporting support. Symplast Payments supports card processing, remote payment links, recurring plans, CareCredit integration and patient app payments. The company says it can migrate data from other practice systems and provides milestone-based, role-aligned implementation training, with ongoing training included. It describes its patient app and media management as HIPAA-secure or HIPAA-compliant, and says each plan includes access to real-person support within 60 seconds. The platform is available on Android, iOS, macOS, web and Windows. Pricing is on request. The standard agreement is one year with monthly payments and a one-time setup fee for implementation and migration.